Charmaine Brown
Charmaine Brown at McLoughlin Chevrolet
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Charmaine Brown

Service Receptionist

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.7
325 Reviews

Dealership Experience

19 yrs, 8 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

325 Reviews

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325 Reviews of Charmaine Brown

October 24, 2024

Dealership Rating
Employee Rating

Service starts with customer service and Kayla is the best. I would not take my geriatric Impala anywhere else. More

by ANGEL80855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Oct 26, 2024

McLoughlin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2024

Dealership Rating
Employee Rating

Good communication, timely completion of requested service. Nice waiting area with good coffee and other stuff More

by ccgregb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

Oct 25, 2024

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Dealership Rating
Employee Rating

Excellent and fast service with no problems. The only delay was simply due to parts availability. More

by matthew.m.harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Ryan-Seals

Oct 19, 2024

McLoughlin Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Dealership Rating
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wow,what a great service here at mcloughlin chevy. extremely friendly,great commuincation..clean facility..i will be back for service and my next car More

by jkhorasani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

McLoughlin Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

October 04, 2024

Dealership Rating
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Awful customer service, whole service department needs some serious work. Would never buy another vehicle there. More

by jacob
Service Price Transparency
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Service Time
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Recommend Dealer
No
Oct 12, 2024

McLoughlin Chevrolet responded

Jacob, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (503) 652-0000 when you have an opportunity, and we will be more than happy to try and turn your experience around.

September 20, 2024

Dealership Rating
Employee Rating

Thank you for your patience and they are a great team. They tried to work with me with some some things that I had issues with. More

by GRAPES.MOM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure , April McCall

Sep 29, 2024

McLoughlin Chevrolet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2024

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Employee Rating

My favorite dealership. They go above and beyond to deliver top of the line customer service. I won't go anywhere else. More

by cassidycameron78
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 20, 2024

McLoughlin Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

Dealership Rating
Employee Rating

The service was great as usual. Kelsea went above and beyond to fit our vehicle into a very tight window before some major travel. Truly exceptional! More

by DR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsea Crownover

Sep 11, 2024

McLoughlin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

August 31, 2024

Dealership Rating
Employee Rating

The Service department was excellent, as usual! I arrived on-time, and my truck was ready for pickup sooner than the estimated time. More

by WRIGHT.CHRIS
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 06, 2024

McLoughlin Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Dealership Rating
Employee Rating

In a panic, due to an active fuel leak in my Chevy Silverado and it being Saturday, I called Allen Webb Chevrolet (absolute garbage customer service and no help) then I called Ron Tonkin (they were bo More

by geestauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

Aug 09, 2024

McLoughlin Chevrolet responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing McLoughlin Chevrolet and we hope to see you again.

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