Charly Gentry
Charly Gentry at Crown Chrysler Dodge Jeep Ram of Chattanooga
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Charly Gentry

Service Advisor

Crown Chrysler Dodge Jeep Ram of Chattanooga

2120 Chapman Rd
Chattanooga, TN 37421

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4.6
110 Reviews
4.6

110 Reviews

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110 Reviews of Charly Gentry

August 22, 2024

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This is the 2nd time I’ve had to use Crown for repairs to my older car and each time I’ve been so impressed with the service and the professionalism of Charly. I would recommend Crown to anyone who needs to More

by Joe
Service Price Transparency
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Recommend Dealer
Yes
Aug 22, 2024

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joe, We are grateful for you leaving Charly this exceptional review and recommendation! We are thrilled to hear that Charly took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that her professionalism made you impressed. We appreciate your continued business with us. We look forward to serving you again in the future when the time comes.

August 15, 2024

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Charlie is the best she keeps you informed and up to date on your vehicle More

by rickallen3066
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Recommend Dealer
Yes
Aug 16, 2024

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Rick, Thank you for leaving Charlie this amazing review! We are glad to hear that Charlie took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your vehicle. Please do not hesitate to let us know how we may be of further service to you.

April 15, 2024

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Charly, Ryan, and Trish were phenomenal when getting my Toyota Sienna! They got me in and out really quick and I wouldn’t go anywhere else to get my car worked on! More

by BigJuicy484
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Recommend Dealer
Yes
Apr 16, 2024

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for leaving Charly, Ryan and Trish this positive review! We are glad to hear that they took great care of you and your Toyota Sienna needs. We are happy to know that they were phenomenal and got you in and out really quick. Please do not hesitate to let us know how we may be of further service to you.

March 29, 2024

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Quick friendly service. Charly was great - she got my jeep in and out really quick with a great price. More

by Joker125
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Recommend Dealer
Yes
Apr 01, 2024

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Joker, Thank you so much for leaving Charly this fantastic review! We are glad to hear that Charly took amazing care of you and could get your automotive needs taken care of quickly. We are happy to know that he was friendly and got you a great price on your service. Please do not hesitate to let us know how we may be of further service to you.

March 28, 2024

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Had a great experience at crown today! !! Charly and Trish helped me get back on the road after a flat. Can totally tell there has been a change in management, amazing atmosphere in the ser More

by Dusty Angland
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Recommend Dealer
Yes
Mar 29, 2024

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dusty, We are grateful for you leaving Charly and Trish this extraordinary review! We are thrilled to hear that they took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were helpful and made your service visit here at Crown Chrysler Dodge Jeep Ram of Chattanooga great. Please drive safely and do not hesitate to let us know how we may be of further service to you.

Mar 28, 2024

Dusty Angland responded

Great place

November 03, 2023

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Zero stars - it takes me a lot to write a bad review and this is warranted. This dealer damaged our car and then would not take responsibility for the damage done nor come to a compromise. Several times the More

by kkstocker1
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Recommend Dealer
No

December 03, 2022

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We had car trouble coming from Canada they were amazing great caring dealership they care. They even though they were extremely they busy they they identified the problem were able to fix it within an hour More

by Dave
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Recommend Dealer
Yes

Other Employees Tagged: Dusty Angland

October 10, 2022

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Great service. Worked me into a busy time as I needed to be ready for the road at the end of the week. More

by dgbost
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Recommend Dealer
Yes

Other Employees Tagged: Charles Smelley

Oct 10, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that our team could be of assistance to you and get your automotive needs taken care of before your trip. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

October 01, 2022

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Wes Overton and his staff are great! I use the serice department for both of my vehicles and have never been dissapoionted. Professional, courteous and always a pleasure to deal with . I More

by Strick
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Recommend Dealer
Yes

Other Employees Tagged: Dusty Angland, Wes Overton

Oct 03, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review and recommendation! Providing top-notch service is so important to us, and we are glad that Wes's and the teams' efforts could consistently meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

September 30, 2022

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Charly Gentry took very good care of me and I appreciate the service I received when having repairs done to my van. More

by Jerri Shourd
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Friendliness
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Recommend Dealer
Yes
Oct 03, 2022

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Jerri, Thank you so much for your positive review! We are happy to hear that Charly could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

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