Charlie Webb

Charlie Webb was great and very personable. He answered all my questions and went above and beyond! Definitely coming back when I am in the market for a new car! all my questions and went above and beyond! Definitely coming back when I am in the market for a new car! More

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On line purchase I purchased a 2016 Volkswagen from this dealership. Once they received my money they dropped me like a hot potatoe. It took them approximately 1 month I purchased a 2016 Volkswagen from this dealership. Once they received my money they dropped me like a hot potatoe. It took them approximately 1 month to ship the car. I would call the used car manager and If I could get him he always said I will get back to you. Getting back to me ,wrong. I tried to call store manager. I left voice mail for him more than once and again he also would not return my call. When I purchased the car I had to pay for the delivery freight as part of the deal. When the car finally arrived they would not tell me where the car was since the dealership did not pay for shipping. Finally I had to again pay for the shipping. After haggling with the dealership they finally sent me a check. However the check was $100.00 less than the amount that I had to pay the freight company. It took me several phone calls to get my $100.00 which finally came approximately 6 weeks later. I would strongly suggest NOT TO BUY A VEHICLE FROM THEM ONLINE. If you do get ready for a lengthy ordeal that will sour you forever. More

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