Charlie Tincher | Page 11
Shop Foreman
Mac Haik Ford Lincoln
7201 S Interstate 35
Georgetown, TX 78626
Dealership Experience
12 yrs, 11 mos
Industry Experience
18 yrs, 3 mos
178 Reviews
Write a Review178 Reviews of Charlie Tincher
November 29, 2022
Having a long block replaced on my 20 F250, through factory warranty program, I was expecting the worst. I could not have been more pleasantly surprised and satisfied upon delivery of my truck. Charl factory warranty program, I was expecting the worst. I could not have been more pleasantly surprised and satisfied upon delivery of my truck. Charlie and Shay knocked it out of the park. From the moment I first raised the issue, through repair and delivery, the process could not have been any smoother. More
Other Employees Tagged: Shay Piel
November 24, 2022
Why do take reservations if you are going to make people wait? I had a reservation and it still took nearly three hours to get an oil change. My truck sat for two hours after my reservation before they beg wait? I had a reservation and it still took nearly three hours to get an oil change. My truck sat for two hours after my reservation before they began to work on it. This is unacceptable. More
November 14, 2022
Everything was great from my welcome and updates from my service advisor to the car delivery. service advisor to the car delivery. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp, Cowboy Robert Goodman , Edwin Holmstrom
November 04, 2022
I pass two Ford dealers on my way to Mac Haik. I had a minor mirror issue called them and stopped by I was greeted promptly they took my vehicle I didn’t even finish my coffee and they had the veh I had a minor mirror issue called them and stopped by I was greeted promptly they took my vehicle I didn’t even finish my coffee and they had the vehicle ready to go. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom
October 27, 2022
I took my car into Quick Lane on Monday to get serviced and they did a lot of work. Tune-up, brakes all the way around, oil change, new filters for cabin, seats, and engine. Almost $2000.00 and the receipt and they did a lot of work. Tune-up, brakes all the way around, oil change, new filters for cabin, seats, and engine. Almost $2000.00 and the receipt says they checked engine belts, they didn't. 5 days later I threw an alternator belt. Battery failed before I got there the very next Monday and I had to get a tow. When I got there I was told they couldn't look at it until the next Friday. I had to call a friend's husband to help me get my car to a garage that would fix it. It took hours, but we got it checked by a mechanic that told me I needed all the engine belts replaced. Alternator, power steering, and serpentine belts. 2 days and $500.00 more dollars, I'm back to work. No thanks to Quick Lane at Mac Haik. I will not go back, nor will I recommend Quick Lane. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom
September 21, 2022
Excellent customer service and communication. Polite positive and knowledgeable staff. Highly recommend this service department. Polite positive and knowledgeable staff. Highly recommend this service department. More
Other Employees Tagged: Duane Harris, Edwin Holmstrom, Creighton Lynn
September 16, 2022
FANTASTIC! ! SERVICE !! GREAT SELECTION OF VEHICLES AT GREAT PRICES WOULD DEFANTLY RECOMEND NEW OR USED A+++ SALES AND SERVICE ! SERVICE !! GREAT SELECTION OF VEHICLES AT GREAT PRICES WOULD DEFANTLY RECOMEND NEW OR USED A+++ SALES AND SERVICE More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Rene Chavira, Edwin Holmstrom, John Holt
August 24, 2022
A month ago, I Made an appointment online for Quick Lane service.: Oil change check fluids rotate tires. When I got there the tech said my appointment was moved to regular service. So…I went to Regular service.: Oil change check fluids rotate tires. When I got there the tech said my appointment was moved to regular service. So…I went to Regular Service bay. The tech took my car to get service. Two hours and twenty minutes laterI asked a tech for an update. They brought my car around and gave me a paper that said what they did. I left. More
Other Employees Tagged: Shay Piel
July 28, 2022
Very quick and quality service from the staff - I will certainly continue as a customer. certainly continue as a customer. More
Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom, Jason Norman

