Charlie Tincher
Charlie Tincher at Mac Haik Ford Lincoln

Charlie Tincher | Page 11

Shop Foreman

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

Contact Me
4.6
178 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

18 yrs, 3 mos

4.6

178 Reviews

Write a Review

178 Reviews of Charlie Tincher

November 29, 2022

Dealership Rating
Employee Rating

Having a long block replaced on my 20 F250, through factory warranty program, I was expecting the worst. I could not have been more pleasantly surprised and satisfied upon delivery of my truck. Charl More

by srgrant86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel

Dec 01, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Dec 01, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 24, 2022

Dealership Rating
Employee Rating

Why do take reservations if you are going to make people wait? I had a reservation and it still took nearly three hours to get an oil change. My truck sat for two hours after my reservation before they beg More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 14, 2022

Dealership Rating
Employee Rating

Everything was great from my welcome and updates from my service advisor to the car delivery. More

by MANDIEPEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2022

Dealership Rating
Employee Rating

I pass two Ford dealers on my way to Mac Haik. I had a minor mirror issue called them and stopped by I was greeted promptly they took my vehicle I didn’t even finish my coffee and they had the veh More

by comiskeyben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom

Nov 20, 2022

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 27, 2022

Dealership Rating
Employee Rating

I took my car into Quick Lane on Monday to get serviced and they did a lot of work. Tune-up, brakes all the way around, oil change, new filters for cabin, seats, and engine. Almost $2000.00 and the receipt More

by ROBBIELAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom

Nov 02, 2022

Mac Haik Ford Lincoln responded

Hi Robbielaws, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please reach out to Sivia Sasa 512-930-6208 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Nov 03, 2022

ROBBIELAWS responded

I was at Quick Lane for 7 hours while they worked on my car. They didn't bother vacuum the floor mats or clean the windshield. That was my biggest complaint until I threw the alternator belt, had my car towed to Quick Lane, and then had to call for help because the mechanics at Quick Lane couldn't/wouldn't. There is no fixing this, I will not be back.

September 21, 2022

Dealership Rating
Employee Rating

Excellent customer service and communication. Polite positive and knowledgeable staff. Highly recommend this service department. More

by CHAD.LIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Duane Harris, Edwin Holmstrom, Creighton Lynn

Sep 23, 2022

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Thanks again for the recommendation, and have an amazing day!

September 21, 2022

Dealership Rating
Employee Rating

Quick and fast service. The customer service was excellent along with the employee’s positive attitude! More

by TRAVISLAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 16, 2022

Dealership Rating
Employee Rating

FANTASTIC! ! SERVICE !! GREAT SELECTION OF VEHICLES AT GREAT PRICES WOULD DEFANTLY RECOMEND NEW OR USED A+++ SALES AND SERVICE More

by JKENNEALLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Rene Chavira, Edwin Holmstrom, John Holt

Sep 19, 2022

Mac Haik Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

August 24, 2022

Dealership Rating
Employee Rating

A month ago, I Made an appointment online for Quick Lane service.: Oil change check fluids rotate tires. When I got there the tech said my appointment was moved to regular service. So…I went to Regular More

by ADRIENNE.MARSHALL505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shay Piel

July 28, 2022

Dealership Rating
Employee Rating

Very quick and quality service from the staff - I will certainly continue as a customer. More

by 1982REDRAIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Mark Stepp , Edwin Holmstrom, Jason Norman

Jul 30, 2022

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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