Charlie McFadden
Charlie McFadden at Audi Wyoming Valley
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Charlie McFadden

General Manager

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

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4.8
118 Reviews

Dealership Experience

27 yrs, 1 mo

Industry Experience

27 yrs, 1 mo

4.8

118 Reviews

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118 Reviews of Charlie McFadden

November 06, 2024

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Employee Rating

Randy was amazing in helping me find my new 2024 Audi Q3. He was so helpful in doing everything over the phone since we are in different states. He made sure I loved everything before it was settled. He then More

by marinadrevnyak
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for sharing this wonderful feedback! We're thrilled to hear that Randy was able to make your out-of-state Audi Q3 purchase such a smooth and enjoyable experience. Handling everything over the phone and coordinating delivery can be a challenge, but it sounds like Randy’s commitment, attention to detail, and willingness to go above and beyond truly shined through. We take pride in our team’s knowledge and dedication to creating a comfortable, stress-free experience, and it’s fantastic to know Randy made that a reality for you. Your satisfaction and love for your new 2024 Audi Q3 mean the world to us. If there’s anything more we can do to support you as you enjoy your Audi, don’t hesitate to reach out. Thank you once again, and welcome to the Audi family!

October 17, 2024

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Love the open honest straight forward way they conduct themselves. Transactions are continuously up front with no hidden agendas. More

by gcfisher
Service Price Transparency
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Recommend Dealer
Yes
Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us. At Audi Wyoming Valley, we pride ourselves on maintaining transparency and honesty in every interaction. It’s wonderful to hear that you felt our team was straightforward and upfront throughout your transaction. We believe that building trust with our customers is essential, and your feedback reaffirms our commitment to providing a seamless and genuine experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again soon!

October 03, 2024

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Professional, clean, attentive I can’t say enough about Randy. He is exceptional!!!!!! I will always want to deal with him. More

by Pcera
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Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa, Jennifer Perry

Oct 28, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you found our dealership to be professional, clean, and attentive. It’s always our goal to create a welcoming atmosphere for our customers. We’re especially grateful for your kind words about Randy. He truly embodies the exceptional service we strive to provide, and we’re so proud to have him on our team. Your feedback reaffirms the hard work he puts into ensuring every customer feels valued and well cared for. We look forward to serving you again in the future! If you ever have any questions or need assistance, don’t hesitate to reach out. Thank you once again for choosing us!

September 17, 2024

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Everyone was amazing. Alex, my sakles rep, made sure I was well informed and made sure I got the car I wanted. Everyone worked after closing to seal the deal. More

by Sds3nme
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Recommend Dealer
Yes

September 14, 2024

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The Audi team is helpful and friendly. They work quickly to satisfy my needs. It’s a good experience. More

by RTAMBURRO
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Recommend Dealer
Yes

September 11, 2024

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The dealership has always treated me and my family fairly and their service is always excellent. More

by BILL-FARRELL
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Recommend Dealer
Yes

September 06, 2024

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superb dealership in every way. excellent service, knowledgeable staff, kind, helpful, considerate, and i will never change. More

by BARBMEYE
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Recommend Dealer
Yes

August 26, 2024

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I’ve been using Audi Wyoming Valley for my automotive needs for years. Randy Hozempa is just terrific!! Charlie McFadden is always a pleasure. I can’t say enough good things about this dealers More

by DRTERRY809
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, Randy Hozempa

Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words and for being a loyal customer of Audi Wyoming Valley for so many years! We're thrilled to hear that you've consistently had a great experience with us. Randy Hozempa is indeed a gem, and we're lucky to have him on our team. It's wonderful to know that he's been able to take care of your automotive needs so well. Your satisfaction means the world to us, and we're always here to provide the exceptional service you deserve. If there's anything more we can do for you, please don't hesitate to reach out. We're looking forward to continuing to serve you and keeping your Audi in top shape for many more years to come!

August 24, 2024

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The dealership was great to do business with. Very professional! Great job to all the employees who participated in our deal. More

by GLT3244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that you found our dealership professional and that our team made a great impression. We take pride in delivering top-notch service, and it’s wonderful to know that all the employees involved in your deal contributed to a smooth and enjoyable process. Your kind words mean a lot to us, and we’ll be sure to pass along your compliments to everyone who helped. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!

August 21, 2024

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This is the 3rd vehicle I have purchased from Curtis and the Audi of Wyoming team! Always professional and always with the utmost integrity. I’ve never been a fan of the car buying process until I met Cur More

by Nbernardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2024

Audi Wyoming Valley responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience with Curtis and the entire Audi of Wyoming Valley team has consistently been positive. It’s always our goal to make the car-buying process as smooth and enjoyable as possible, and we're delighted that we've been able to meet and exceed your expectations. Curtis and the team truly appreciate your kind words about their professionalism and integrity. It's fantastic to know that you felt well-supported throughout the process, and I’ll make sure to pass on your gratitude to Troy and the GM as well. We’re excited for you to start adding miles to your new vehicle and look forward to assisting you with any future needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thanks again for your continued trust and support!

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