Charlie Lupo

Everyone I dealt with at Key GMC of Rochester was easy to deal with and made the car buying process very easy. Will be back in the future for other vehicles. deal with and made the car buying process very easy. Will be back in the future for other vehicles. More

by jared34 Verified Customer Verified Customer

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From the minute I walked into Key Auto GMC I felt welcome, very informed and zero pressure. the staff was completely honest with me and my vehicle purchasing experience was tremendous. It is rare to welcome, very informed and zero pressure. the staff was completely honest with me and my vehicle purchasing experience was tremendous. It is rare to feel so comfortable when making such a large purchase but that is how this dealer and its employees made me feel from start to finish. I arrived with an older truck and I owed much more than it was worth. I left in a brand new 2024 GMC truck and could not be any happier. If you are looking for a new vehicle and want to deal with fantastic people you need to visit this dealer before you go anyplace else. I’m a customer for life. More

by brigzy191 Verified Customer Verified Customer

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Great dealership to work with every step of the way, from sales with Charlie and Randy all the way to finance with Nick and Ben. The staff was extremely attentive and accommodating especially with our to sales with Charlie and Randy all the way to finance with Nick and Ben. The staff was extremely attentive and accommodating especially with our toddler. We’ve worked with another Key dealership in the past and although they were great, Rochester has been our favorite to work with. They’re straight to the point and professional. More

by symphonie.webb Verified Customer Verified Customer

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Had a great experience with the purchase of our new GMC. Everyone was very helpful . Everyone was very helpful . More

by carol.provencalcarol Verified Customer Verified Customer

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They made the process very easy! I would refer anyone there to work with Charlie and Nick. I would refer anyone there to work with Charlie and Nick. More

by canderson7782 Verified Customer Verified Customer

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First time using them did a good job changing my oil will go back to get another oil change go back to get another oil change More

by ALFREDRANDALL42 Verified Customer Verified Customer

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Always a great experience. Charles was awesome to work with and answered all my questions thoroughly. Charles was awesome to work with and answered all my questions thoroughly. More

by WILLIAMPOWERS88 Verified Customer Verified Customer

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Our salesman was amazing! ! Worked with him several times to come to an agreement and we purchased! ! Worked with him several times to come to an agreement and we purchased! More

by rmtotaro Verified Customer Verified Customer

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The center is beautiful and clean, they have a great waiting room and the drop off is ideal. Appointment times are easy to pick and even on line is easy waiting room and the drop off is ideal. Appointment times are easy to pick and even on line is easy More

by kerrijanocha Verified Customer Verified Customer

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Charlie our salesman was friendly and easy to work with. We stopped in late and he stayed after closing to complete our sale. We stopped in late and he stayed after closing to complete our sale. More

by Mike Verified Customer Verified Customer

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