Charlie Li
Charlie Li at Sierra Honda

Charlie Li

Finance Manager

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

4.6
149 Reviews
4.6

149 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

149 Reviews of Charlie Li

December 04, 2024

Dealership Rating
Employee Rating

This dealership is awesome we got our two cars this weekend with no down payment. Great prices and amazing customer service. Also Mayra was awesome on helping us to get the best prices.Thank you! Mayra More

by mcramirez65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mayra Lopez

Dec 05, 2024

Sierra Honda responded

Thanks for making our day with your terrific feedback on Mayra. We're delighted she made everything easy for you. We wish you all the best in your holiday travels, from everyone at Sierra Honda!

November 20, 2024

Dealership Rating
Employee Rating

Went to check the battery of the vehicle recently purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in More

by ingridahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Sanchez

November 10, 2024

Dealership Rating
Employee Rating

Great service, quick no hassle process. highly recommend family and friends to go to this dealership for their Honda car needs. patient and kind staff! Very motivated to make a sale ! And p More

by PEREZBRITTNEY14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gonzales

Nov 11, 2024

Sierra Honda responded

Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Brittney! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!

November 10, 2024

Dealership Rating
Employee Rating

Good service Good service Good service Good service Good service Good service Good service Good service More

by DUAYAAN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

Nov 11, 2024

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

October 26, 2024

Dealership Rating
Employee Rating

Billy Tam and Tom Redd are so amazing. I have been a Honda patron forever and they by far are the best! More

by boogd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Billy and Tom are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

October 24, 2024

Dealership Rating
Employee Rating

Karen and Anthony were great to me. I will continue to send my friends to you More

by gblair0321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Karen and Anthony are both great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

October 24, 2024

Dealership Rating
Employee Rating

Very patient and were able to work with us to get what we were looking for More

by MARIAA.PLIEGO98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Gonzales , YERI GARCIA

Oct 25, 2024

Sierra Honda responded

Thanks so much for your thoughtful feedback, Maria. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

October 22, 2024

Dealership Rating
Employee Rating

Brandon welcomed us upon exiting our car…. he was responsive, professional, and exceeded our expectations. Highly recommended!!! More

by jordzreyes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pascual

Oct 23, 2024

Sierra Honda responded

We're happy Brandon's support and expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback and recommendation. Safe travels until we see you next time!

October 21, 2024

Dealership Rating
Employee Rating

Me and my husband decided to buy a car each on the same day and my husband was given a rate of 6.7apr and by the time they got our paperwork ready it was almost 9pm. They were in a rush to leave and went More

by KARINAJAIME322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Prosper Umudu , Can’t remember his name

Oct 21, 2024

Sierra Honda responded

Karina, I apologize for the confusion here on your husband's deal. Please contact me directly to clarify any details. We want to make sure you are both satisfied. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com 626-628-9168

October 21, 2024

Dealership Rating
Employee Rating

Transparent pricing, responsive to inquiries, super helpful in accommodating us with our unique needs, and fair and generous with our trade in. A stark contrast to the other 5 dealers I worked with! More

by dnewman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd, Hector Zapata

Oct 21, 2024

Sierra Honda responded

Congratulations on your new dream car! We're thrilled you enjoyed a pleasant and supportive buying experience with Tom and Hector, and we appreciate your awesome feedback. We wish many happy travels to you in your new ride, from all of us at Sierra Honda!

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