Charlie Li
Charlie Li at Sierra Honda

Charlie Li

Finance Manager

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

4.6
183 Reviews
4.6

183 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

English English

Mandarin Mandarin

183 Reviews of Charlie Li

May 26, 2025

Dealership Rating
Employee Rating

The easiest and most painless way I’ve ever bought a car. Also I’d never tried Honda before and what a difference! New customer for life!!! More

by MICHELLE.LYNSKEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd, Kenny Poon

May 28, 2025

Sierra Honda responded

Michelle, we're delighted the Sierra Honda team provided you with an experience worth recommending. We truly appreciate you telling us what you liked about our dealership and your purchase transaction. Enjoy your new Honda!

May 24, 2025

Dealership Rating
Employee Rating

Amazing location, great customer service, the sales team went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. More

by MELODYANN0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

May 28, 2025

Sierra Honda responded

Thanks for letting us know our dealership team did a great job, Melody! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

May 18, 2025

Dealership Rating
Employee Rating

Friendly staff. Answered all my questions. Went above and beyond to get what we needed. More

by CMC8698
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

May 19, 2025

Sierra Honda responded

We're delighted our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time.

May 12, 2025

Dealership Rating
Employee Rating

The dealership is great, liked working with Tom Redd as our sales person helped us More

by BHOLGUIN08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

May 13, 2025

Sierra Honda responded

We're thrilled you liked working with Tom! Thank you for the thoughtfulness of writing a 5-star review about your experience. We appreciate your business, and wish you all the best in your upcoming travels, from everyone at Sierra Honda.

May 09, 2025

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Employee Rating

Great experience with everyone especially Tom who was the one that helped me trade in my car and and get me into my perfect car More

by rodriguezdesiree12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

May 13, 2025

Sierra Honda responded

Desiree, we're delighted Tom is someone you can count on for a reliable and smooth dealership experience! Thank you for your awesome feedback. Best wishes for safe and pleasant travels in your new perfect car!

May 09, 2025

Dealership Rating
Employee Rating

This was the only dealership that actually gave me a price over the phone. Tom was transparent and great to work with. I have to take one star off because when i got the car, it had a very deep dent in More

by BQMEMD
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Redd

May 13, 2025

Sierra Honda responded

Thank you for your positive feedback on working with Tom for the purchase of your vehicle. We're delighted his efforts made this an overall efficient and transparent experience. If there is anything you would like to discuss further, please feel free to get in touch with me, and I will do my best to assist you. Armando Valdez General Sales Manager Sierra Honda avaldez@sierracars.com

April 28, 2025

Dealership Rating
Employee Rating

Great service. Answered all of my questions. I’m very happy with my purchase. Thank you Saul! More

by lsramirez3283
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Gaitan, Kevin Eng

Apr 29, 2025

Sierra Honda responded

Thanks for letting us know Saul provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Sierra Honda!

April 26, 2025

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Employee Rating

Excellent service and attentive to my needs Professional staff and timely Would recommend dealership and staff More

by RICHARDWHERR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Goodwin

Apr 28, 2025

Sierra Honda responded

Thank you for your lovely feedback, Richard! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

April 10, 2025

Dealership Rating
Employee Rating

I knew I wanted a hybrid and was deciding between Toyota and Honda. I went on the Honda Civic based on the look and Honda having a reputation as a reliable vehicle. I’ll be honest that I didn’t shop this ar More

by Ozzie C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

Apr 10, 2025

Sierra Honda responded

Ozzie, that's wonderful! Thanks for the positive feedback on working with Brandon. We're delighted he effortlessly accommodated your interest in a new Civic. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Honda.

April 09, 2025

Dealership Rating
Employee Rating

Brandon is friendly and comfortable to work with. Not pushy at all, which is great! More

by csandey
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cisneros

Apr 10, 2025

Sierra Honda responded

Thanks so much for your thoughtful feedback. We're glad Brandon took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

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