183 Reviews
Write a ReviewDealership Experience
7 yrs
Industry Experience
7 yrs
Languages Spoken
English
Mandarin
183 Reviews of Charlie Li
May 26, 2025
The easiest and most painless way I’ve ever bought a car. Also I’d never tried Honda before and what a difference! New customer for life!!! Also I’d never tried Honda before and what a difference! New customer for life!!! More
Other Employees Tagged: Tom Redd, Kenny Poon
May 24, 2025
Amazing location, great customer service, the sales team went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. went above and beyond for me, ensuring each step of the way with my purchase had the utmost customer satisfaction. More
Other Employees Tagged: Tom Redd
May 09, 2025
This was the only dealership that actually gave me a price over the phone. Tom was transparent and great to work with. I have to take one star off because when i got the car, it had a very deep dent in price over the phone. Tom was transparent and great to work with. I have to take one star off because when i got the car, it had a very deep dent in the door that was not present on my thorough inspection prior to purchase. This must have happened during gas and final clean up. Dealership did they're best to repair the dent but it was so severe the door needed to be removed at a body shop for prep and paint. I did not want to go through with all that so i reluctantly accepted that this was my cars first dent before i even drove it off the lot. Overall great dealership but they dropped the ball on the details. More
Other Employees Tagged: Tom Redd
April 28, 2025
Great service. Answered all of my questions. I’m very happy with my purchase. Thank you Saul! Answered all of my questions. I’m very happy with my purchase. Thank you Saul! More
Other Employees Tagged: Saul Gaitan, Kevin Eng
April 26, 2025
Excellent service and attentive to my needs Professional staff and timely Would recommend dealership and staff staff and timely Would recommend dealership and staff More
Other Employees Tagged: Karen Goodwin
April 10, 2025
I knew I wanted a hybrid and was deciding between Toyota and Honda. I went on the Honda Civic based on the look and Honda having a reputation as a reliable vehicle. I’ll be honest that I didn’t shop this ar and Honda. I went on the Honda Civic based on the look and Honda having a reputation as a reliable vehicle. I’ll be honest that I didn’t shop this around and went directly to Sierra Honda because of your sales rep Brandon Cisneros. He was highly recommended. My sales negotiation was strictly via cellphone and this was an easy process for me. I was impressed with my purchase but more satisfied with Brandon’s patience and vehicle knowledge. I’m extremely happy with my purchase and look forward to future transactions. Thanks, Ozzie C. More
Other Employees Tagged: Brandon Cisneros
April 09, 2025
Brandon is friendly and comfortable to work with. Not pushy at all, which is great! Not pushy at all, which is great! More
Other Employees Tagged: Brandon Cisneros
