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![Charlie Hook at Brent Brown Toyota](http://cdn-user.dealerrater.com/images/dealer/11535/employees/e0dedf06f981.jpg)
317 Reviews
Write a Review317 Reviews of Charlie Hook
June 21, 2024
Honestly I'm not super thrilled with them. They didn't give me the right title or disclose in my sale that the vehicle I bought had a previous lean and they were still waiting for the lean rel They didn't give me the right title or disclose in my sale that the vehicle I bought had a previous lean and they were still waiting for the lean release. I had to find out after waiting an hour to register my car that I wouldn't be able to and why. Then upon calling I was given the run around for a week. I still have a temporary tag and am waiting for the right papers to register my car. More
Other Employees Tagged: Tracie Lewis
June 14, 2024
We enjoyed our time at Brent Brown Toyota , did not feel rushed they helped us out on our time and made sure we were getting our help. The cars were all great cleaned and our sales rep was really great! We rushed they helped us out on our time and made sure we were getting our help. The cars were all great cleaned and our sales rep was really great! We love our new car thank you! More
Other Employees Tagged: Andrew Butcher, Gaston Tapia
June 13, 2024
Drew was AMAZING! So great to work with! We had a great experience. Thank you! So great to work with! We had a great experience. Thank you! More
Other Employees Tagged: Drew Brown
May 30, 2024
Worked with Brock DeLuca most of the time and he was great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! More
Other Employees Tagged: Brock DeLuca, Rick Elliott
May 29, 2024
Easton was awesome! He’s a great dude and he really took care of us and stayed dialed in for the whole process. He’s a great dude and he really took care of us and stayed dialed in for the whole process. More
Other Employees Tagged: Easton Adams
May 13, 2024
Jamie was responsive and tried to help my purchase go smoothly. Had some issues talking to Charlie though who was finance guy. Only had a chance to talk to him once and all my messages and phone calls we smoothly. Had some issues talking to Charlie though who was finance guy. Only had a chance to talk to him once and all my messages and phone calls were ignored for weeks to his number. I had to work with Jamie for financial process who is not expert in it and had him to communicate with manager to get answers, which took times. More
Other Employees Tagged: Jamie Davis
May 10, 2024
It was great working with these people. We were able to come to an agreeable price. We were able to come to an agreeable price. More
Other Employees Tagged: Colby Sanders, Easton Adams
May 05, 2024
I told them what car I wanted, and they found it for me. I love my car and have no complaints with the car. The only issue I had was the car was not in when they said it would be. I paid for the car and fil I love my car and have no complaints with the car. The only issue I had was the car was not in when they said it would be. I paid for the car and filled the paperwork out. I was told the car would be in on a Tuesday and everything would be done by Thursday. Car was not onsite until Thursday. I got my car on Friday. It seemed like nobody knew what was going on except for two salespeople. I understand things happen, but I was never brought into the loop that my car would be delayed. My salesman was off for the day when I called for an update. I called the dealership to see what was going on with my car nobody onsite knew what was going on my phone call was passed around to different departments. A gentleman from the accessories dept found answers for me. I appreciate that he went and got me answers even though it was not his job to do so and got back to me. I love my purchase and love my car I just wish there was more communication. More
April 28, 2024
The dealership itself was very professional, had inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. More
Other Employees Tagged: Colby Sanders, Jamie Davis
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