Charlie Hook
Charlie Hook at Orem Toyota

Charlie Hook

F&I Manager

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.5
359 Reviews
4.5

359 Reviews

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359 Reviews of Charlie Hook

June 02, 2025

Dealership Rating
Employee Rating

I appreciated the shuttle service to and from work and the hours provided for this. More

by jonken2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock DeLuca

Jun 05, 2025

Orem Toyota responded

We're pleased to know you valued our shuttle service. Thank you for sharing your experience with us.

May 18, 2025

Dealership Rating
Employee Rating

Really explained my options and kept me informed. Kyle is a real pro and understood what I was looking for and delivered. More

by hobartw1
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bourgeois

May 27, 2025

Orem Toyota responded

Thanks for sharing your experience with our team. We're glad to hear you felt well-informed and found the right fit at Orem Toyota.

May 02, 2025

Dealership Rating
Employee Rating

Good salesman (Austin W). PUSHY finance manager- tried to sell me unnecessary warranties and insurance. Slowish transaction, but fair vehicle price. More

by oremtoyota.lbah5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Brown, Austin Wells

May 27, 2025

Orem Toyota responded

Thanks for sharing your experience. We appreciate your feedback and encourage you to reach out directly so we can address any concerns about the finance process.

April 07, 2025

Dealership Rating
Employee Rating

Very, very impressed with Mindy Wright at Orem Toyota! She was pleasant, knowledgeable, and patient with us during our car-buying experience. She also went to bat for us on a few points of negotiation w More

by M.HEIMBURGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mindy Wright , Miya Hayward

March 20, 2025

Dealership Rating
Employee Rating

The staff worked hard at finding us a Toyota sienna. Purchasing process was easy and quick. Delivering our car was very helpful. More

by bretdhenricks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brock DeLuca, LaDawn Budge

March 17, 2025

Dealership Rating
Employee Rating

Best experience ever at a dealership. The last time I walked out. Kyle was so knowledgeable friendly didnt pressure us spent a lot of time driving cars he was great. Had to stay late c More

by lynnjej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bourgeois

March 13, 2025

Dealership Rating
Employee Rating

A better buying experience than I thought it would be. Brock was great. Dealership could be a little more welcoming More

by erobcollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brock DeLuca, Colby Sanders

March 12, 2025

Dealership Rating
Employee Rating

Wonderful time looking at, driving, learning about, and putting the deal together!!! Felt very taken care of and heard!!! Love our new Truck its been such a good experience!!! More

by angelsovru
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Sanders

March 05, 2025

Dealership Rating
Employee Rating

I dealt with Jeff, Miya, and Charlie. All were very professional. Jeff worked with me to get the best deal possible, and I think I got a really good deal! Thanks Jeff! More

by woodsontelemark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Sanders , Jeff Bohn, Miya Hayward

March 01, 2025

Dealership Rating
Employee Rating

Kyle was great and I didn’t feel pressured at all. There’s a reason he’s been there several years. He’s great at his job and makes everything a great experience! More

by Andikay11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bourgeois

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