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Charlie Burkhardt
Charlie Burkhardt at Koons Volvo Cars White Marsh

Charlie Burkhardt

Service Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Charlie Burkhardt

October 19, 2025

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Employee Rating

Service was great. Thank you for taking care of my Volvo. We will always get the Volvo serviced there More

by mdowdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Borkowicz, Rovall Washington, ihail Tomazos, AJ McMillen, Larry Bond, Jim Coleman

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Oct 19, 2025

Koons Volvo Cars White Marsh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 13, 2025

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Employee Rating

Excellent service department. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ More

by no
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Larry Bond, Jim Coleman

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Oct 15, 2025

Koons Volvo Cars White Marsh responded

Thanks so much. We look forward to your next visit to Koons Volvo White Marsh!

October 13, 2025

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Employee Rating

Excellent service by the people of koons volvo starting from scheduling to picking up the car. More

by gdayalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Jim Coleman

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Oct 15, 2025

Koons Volvo Cars White Marsh responded

We are grateful for your positive feedback about Koons Volvo White Marsh. Thanks so much for your kind words.

August 21, 2025

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Employee Rating

Excellent from the initial appointment to pick up. Outstanding service across the board. Highly recommend! More

by Mcgleis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Jim Coleman

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Aug 22, 2025

Koons Volvo Cars White Marsh responded

Thank you for recommending Koons Volvo White Marsh! We are happy to hear that your service experience was excellent from start to finish. We will see you next time! Safe travels!

March 21, 2025

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Employee Rating

The customer service was great and efficient thanks to Charlie, my service advisor. Highly recommend Koons Volvo. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Koons Volvo Cars White Marsh responded

AJ, we're delighted to hear that Charlie provided you with great and efficient service at Koons Volvo White Marsh. Thank you for the recommendation!

March 07, 2025

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Employee Rating

Best dealership ever! I’ve been with them for over 20 years. Their mechanical services are outstanding and their customer service is great. Koons is simply the best. More

by Bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Jim Coleman , Jen in concierge service

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Mar 10, 2025

Koons Volvo Cars White Marsh responded

Bebe, thank you for your loyalty and kind words about Koons Volvo White Marsh! We're delighted to hear that our mechanical services and customer service have kept you coming back for over 20 years. We look forward to serving you in the future!

January 11, 2025

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Employee Rating

Very professional, very efficient, very affordable, very clean, very courteous, very enjoyable car maintenance service. More

by Bryankbeverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Rovall Washington

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Jan 13, 2025

Koons Volvo Cars White Marsh responded

Thank you for the fantastic feedback! We're delighted to hear that your experience with Koons Volvo White Marsh was so positive. We look forward to serving you again in the future!

August 08, 2024

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Employee Rating

Great service- beyond what was expected or experienced in the past. Would recommend this dealer to others. More

by Spk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, Jim Coleman

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Aug 09, 2024

Koons Volvo Cars White Marsh responded

Thank you for the kind words! We're delighted to hear that our service at Koons Volvo White Marsh exceeded your expectations. We appreciate your recommendation and look forward to serving you again in the future!

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