Charles Ward

Greenway Kia West responded

Hi Mj, I sincerely apologize for the frustration and inconvenience you’ve experienced with your vehicle repair at Greenway Kia West. Waiting three months for a cluster replacement under warranty is unacceptable, and I am very sorry to hear about your difficulties with our service call center and the communication issues you described. Your feedback is extremely important, and I want to make this right. Please contact me directly at markfoster@greenwayauto.com so I can personally look into your situation and work to resolve it as quickly as possible. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to improve your experience. Sincerely, Mark Foster markfoster@greenwayauto.com

Greenway Kia West responded

¡Hola yoma3166! Muchísimas gracias por tu comentario y por confiar en Greenway Kia West. Nos alegra saber que has recibido el mejor servicio y que nuestro equipo ha superado tus expectativas con atención y eficiencia al 100%. Para nosotros, es un honor servir a la comunidad de Clermont y Centro de la Florida con el más alto nivel de atención. Si necesitas cualquier cosa para tu Kia, no dudes en visitarnos nuevamente. ¡Gracias por ser parte de la familia Greenway Kia West! —El equipo de Greenway Kia West, orgullosamente sirviendo a Clermont

Greenway Kia West responded

Thank you so much for the kind words, Tiffytaffy2002! We're thrilled to hear that you had a great experience and that our team could help with your EV9. Your trust means the world to us, and we’re always here when you need us. Enjoy every mile in your new Kia EV9! 🚗⚡️ — The Greenway Kia West Team

Greenway Kia West responded

Thank you so much for the kind words and support, flgatorman1! We’re honored to be your go-to spot for auto service in town. It means a lot to our team—thank you for choosing Greenway Kia West! — The Greenway Kia West Team

Greenway Kia West responded

Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you! —Greenway Kia West Team

Greenway Kia West responded

Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help! — Greenway Kia West Team 🚗💬

Greenway Kia West responded

We're delighted to hear that Brett provided clear and upfront service during your visit at Greenway Kia West. Thanks for sharing your experience, and we look forward to serving you again!

Greenway Kia West responded

We're glad to hear that your experience at Greenway Kia West was smooth and comfortable. We appreciate your patience with the finance process, and it's great to know our team kept you informed throughout. Thank you for choosing us!

Greenway Kia West responded

We're so glad you felt like part of the family during your visit to Greenway Kia West! Our team is dedicated to providing a welcoming and professional experience, so it's great to know we hit the mark. Thanks for sharing your positive feedback!

Greenway Kia West responded

We're delighted to hear you had a positive experience with our team at Greenway Kia West! It's wonderful that the staff made you feel comfortable and well taken care of. Thank you for sharing your feedback!