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30 Reviews of Charles Ward
November 11, 2025
Excellent service advisor. Highly recommended. No complaints. Survey annoying to complete with minimum word count. Highly recommended. No complaints. Survey annoying to complete with minimum word count. More
by dr.akram
Verified CustomerOther Employees Tagged: Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
November 08, 2025
Appreciate the services I received and my representative to tell me excellent you sky and polite clear at explaining the service with excellent and if I had any questions he answered them in a good manner w to tell me excellent you sky and polite clear at explaining the service with excellent and if I had any questions he answered them in a good manner when I was getting my car service he explained it the things I needed to hear More
by davidbutler2033
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
November 05, 2025
Great customer service will recommend very professional followed up kept me posted with the time it will take very kind followed up kept me posted with the time it will take very kind More
by dreanpeterson
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
October 22, 2025
Worst car experience ever! Kia was broken into, window smashed, striking wheel was ripped apart, the dealership was only concerned about the payment of the damage. There was Kia was broken into, window smashed, striking wheel was ripped apart, the dealership was only concerned about the payment of the damage. There was no concern or sympathy about the customer. Towed the car back to the dealership since they wanted me to pay for the damages out of pocket. Kia of Greenway is a joke! More
by rlettman
Other Employees Tagged: Maher Mehjazi, Brian Jones, Damon Tavarez, Jesse Martins, Lana Gault, Lou Bester, Mark Foster
October 20, 2025
Oil change was a pleasant experience my service writer and team made sure everything got dome to perfect and team made sure everything got dome to perfect More
by decht562221
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
October 09, 2025
Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More
by jao108
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
October 03, 2025
Terrible. Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had Bad communication and slow service. Reactive instead of proactive. After having my car for 24+ hours, I didn’t receive a call with the updates. I had to call and check, even when there was “updated information”. Something that I informed Brett upon arriving was that my ‘Oil Pan’ was leaking. When I called to make sure my car was available at 4pm like I was told, I was then informed that the same issue I had mentioned was somehow found as if it was new information. I was told the person that did the inspection didn’t look and assumed that the oil leak was the oil gasket. My price for service was increased, my car was not ready at 4pm or 7pm like I was told, my car was in your shop for 30 hours. I had to call out of work and I missed out on the opportunity to make money refereeing because I didn’t have my car. Compensation for my inconvenience was 10%, a joke More
by derrickbuckleyjr
Other Employees Tagged: Brett Sopocy
October 01, 2025
Awesome awesome awesomeness and so many other things that are in your life and that you are doing are in your life and that you are doing More
by cmfflem03
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
October 01, 2025
EXCELLENT SERVICE, FAST, RELIABLE, REMEMBERED MY NAME, VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE VEHICLE WAS FIXED AHEAD OF TIME, GREAT PLACE More
by bodyshop16
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
September 29, 2025
Totally Worth The Drive. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. Car Drives Like New. Professional & Nice, Especially Keiara. Coffee Was Good. More
by BENTLEY012262
Other Employees Tagged: Brett Sopocy, Brian Jones, Damon Tavarez, Jesse Martins, Keiara Lluberes, Lana Gault, Lou Bester, Tony Nguyen, Gabriel Taurus
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