Charles Trujillo

Truck City Ford has always been responsive and clear with regards to service and maintenance. They have been professional and competent in their work and have resolved all and any issues completely. They are regards to service and maintenance. They have been professional and competent in their work and have resolved all and any issues completely. They are honest in their diagnosis and repair estimates. They look out for the customer. Recommend them Highly. More

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My point of contact John Jones was awesome and extremely helpful. I do think head management could have given a bit more in way of discount, or at minimum a complimentary 1st oil change free. helpful. I do think head management could have given a bit more in way of discount, or at minimum a complimentary 1st oil change free. More

by AMON.RYAN Verified Customer Verified Customer

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great service, very thorough and professional. Highly recommend this dealer. Love the mobile service as well. Highly recommend this dealer. Love the mobile service as well. More

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Very easy experience with Zach. He was on top of everything and got me my answers to any issue or concern I had. The truck is great and I'm really happy with the way Zach and Truc He was on top of everything and got me my answers to any issue or concern I had. The truck is great and I'm really happy with the way Zach and Truck City dealt with me. Thanks, Stuart More

by shinerstuart Verified Customer Verified Customer

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I had a recall that needed fixed. Charles (Charlie)Turjillo was the best!! He set me up to drop it off so they could see if I needed the recall part or not. I did so he had to orde Charles (Charlie)Turjillo was the best!! He set me up to drop it off so they could see if I needed the recall part or not. I did so he had to order the part. He brought my car to me at the office and said he would call me when the part came in. He did just that, came and picked up my car and then brought it back to me in a few hours. He is very helpful and has a great personality to boot! If I ever need service again, I will be requesting him to be my Service Advisor! Great job, Charlie!! More

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Just commendable service as always from the Family at LJF and Truck City service department. On time, done right and as promised for less than quoted too! Thanks to all the techs and TSA Matthew Bailey. and Truck City service department. On time, done right and as promised for less than quoted too! Thanks to all the techs and TSA Matthew Bailey. More

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Extremely convenient pick up and delivery service for recalls on my truck. Will use this feature and location again recalls on my truck. Will use this feature and location again More

by Abeem Verified Customer Verified Customer

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Quick, always kept me updated very friendly. Need more like him at places. Happy holidays Need more like him at places. Happy holidays More

by TRUJILLOCHARLES Verified Customer Verified Customer

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Charles was excellent in understanding what I need for my car repair and scheduling Joe to come out to my home. Very efficient and easy to have the work completed. car repair and scheduling Joe to come out to my home. Very efficient and easy to have the work completed. More

by LESLIE_STEARNS Verified Customer Verified Customer

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Great job on my truck and fixing the recall on the wiring harness and coming to the house to do it harness and coming to the house to do it More

by LONOLSON Verified Customer Verified Customer

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