Charles Thelwell
Charles Thelwell at Planet Honda
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Charles Thelwell

Sales Consultant

Planet Honda

2285 US-22
Union, NJ 07083

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31 Reviews
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31 Reviews

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31 Reviews of Charles Thelwell

January 30, 2024

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Employee Rating

Brian is the best ! We’ve been working with Brian going on 12 years now. We followed him from another dealership ; He’s not just your typical sales manager. He became ou More

by Armani Mayers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian King , Coach

Jan 31, 2024

Planet Honda responded

Hi Armani! It's wonderful to know that Brian, Charles and Coach have provided you with exceptional service at Planet Honda for the last 12 years. We're glad they've become part of your car family! Thank you for the kind words and we look forward to serving you in the future!

May 20, 2023

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Employee Rating

This guy is good at what he does. I reco6him any time any day. He is the best at honda. More

by tillyan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2023

Planet Honda responded

Hello Tillyan, It will mean a lot to Charles hearing his exceptional assistance earned your recommendation. Thank you from all of us here at Planet Honda for your business and thoughtful feedback. We wish you many safe and happy travels ahead and hope that you'll work with us again down the road.

May 23, 2023

tillyan05 responded

Thank you

March 13, 2023

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Employee Rating

Everyone at dealership from start to finish were very professional and courteous and considerate of what I needed More

by Angeloalm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Amorin

Mar 13, 2023

Planet Honda responded

Hello, Thank you for the opportunity to earn your business recognizing our team's 5-star efforts from start to finish. It makes our day to receive your feedback of customer satisfaction due to their courteous nature, considerate approach, and overall professionalism.

May 31, 2022

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Employee Rating

Charles T. Was such a great help from beginning to me leaving the lot. Everyone was very friendly and helpful. More

by Aiyana B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Planet Honda responded

Hello Aiyana! Thank you for the pleasant feedback. We are delighted that our Sales Team was a great help and took excellent care of you. We value your business with us at Planet Honda.

May 28, 2022

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Employee Rating

Literally The Best To Ever Do It! They Are So Caring! From Literally Me Walking In To Me Leaving With A New Car! The Two Main People That Helped Me Was Ed The Boss And Charles. Ed Sen More

by K.Gai
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Amorin

May 31, 2022

Planet Honda responded

We are so very pleased to know our Sales Team went above and beyond to provide you with excellent customer service and we value your business with us at Planet Honda.

April 22, 2022

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Employee Rating

very quick and very helpful! !! Charles knew what he was talking about and gave his best work!! More

by sloiacono02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Planet Honda responded

Hello, It was our pleasure to provide quick assistance at Planet Honda, and we know Charles will sincerely enjoy hearing you appreciated his best efforts. Thank you for trusting us with your business. Please travel safe, have fun and visit us again down the road.

November 15, 2021

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Employee Rating

My salesperson Charley is excellent in customer service, and offering you the protection for my leased vehicle, he is also is kind and a pleasant salesperson. Planet Honda is the best place to go to lea More

by Crystal@2498
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Planet Honda responded

Hi Crystal, We're glad to hear Charlie provided great customer service while assisting you with your lease! We truly appreciate your kind words and you trusting Planet Honda with your business. Please drive safe and enjoy the road ahead. Visit us along the way whenever we can be of assistance. We are always happy to help.

November 13, 2021

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Employee Rating

The staff was patient and thoroughly explained every part of the process. As a first time buyer, that was extremely appreciated. More

by maria1142
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Romney Corvalan

Nov 15, 2021

Planet Honda responded

Hi Maria, We always enjoy helping customers buying their first vehicle. Thank you for trusting Romney, Charles and our Planet Honda team for the experience. Please travel safe, enjoy the road and come back to see us again in the future whenever we can be of assistance. We're always here to help.

June 29, 2021

Dealership Rating
Employee Rating

Charles Thelwell made my car buying experience extremely easy and fun. He stayed in contact with me throughout the whole process and I drove home in a beautiful new SUV. Thanks!!!! More

by Angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 10, 2021

Dealership Rating
Employee Rating

Charles helped me get into a new vehicle I wanted with a great deal. He was professional, patient and understanding to my situation. He ended up getting me all of the bells and whistles with an affordable p More

by ibaptist830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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