Charles Smith

ALWAYS…,have a great experience. End up working at the table while I wait. It’s great. Freezing in there, but glad to have the latte machine in there- always a nice treat ! End up working at the table while I wait. It’s great. Freezing in there, but glad to have the latte machine in there- always a nice treat ! More

by dianatrevino7 Verified Customer Verified Customer

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Professional polite and fast! Everyone was respectful and knowledgeable. I was in and out fast. Everyone was respectful and knowledgeable. I was in and out fast. More

by faraonguajardo Verified Customer Verified Customer

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Very good service which is the Mac Haik standard. Regardless of whether it’s Dodge, Ford or Lincoln. Regardless of whether it’s Dodge, Ford or Lincoln. More

by Rawhite53 Verified Customer Verified Customer

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Arthur did an amazing job. Attention to detail was spot on. The best experience I’ve ever had buying a vehicle. Since the purchase talking to my family about what a breeze it w Attention to detail was spot on. The best experience I’ve ever had buying a vehicle. Since the purchase talking to my family about what a breeze it was they now know Mac Haik is the way to go. More

by COOPERSWAXONWHEELS Verified Customer Verified Customer

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Charles diagnosed the issue and got the problem fixed (other Service Advisors had failed to identify and/or solve the problem). He kept me informed with details and status of the repair work. (other Service Advisors had failed to identify and/or solve the problem). He kept me informed with details and status of the repair work. More

by TXJMC48@SUDDENLINK.NET Verified Customer Verified Customer

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From the time we scheduled our appointment with Charlie ( do not know his last name) & Marshall Benavides, we were treated as if we were special customers. Their courtesy, willingness to help us, and their e do not know his last name) & Marshall Benavides, we were treated as if we were special customers. Their courtesy, willingness to help us, and their estimates were done with the greatest of knowledge and skill. It is so nice that my vehicle no longer makes strange kerplunk sounds or loud roars that caused my family & friends to have concern for my safety as I was driving. Thank you for all your employees in Service & Sales did for us . Ann Matlack, Llano, TX More

by AMATLACK Verified Customer Verified Customer

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Always get great service and the staff is the best! Really appreciate the WiFi and workspace available in the waiting area. Really appreciate the WiFi and workspace available in the waiting area. More

by NELSON_MIKESKA Verified Customer Verified Customer

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My vehicle was repaired quickly and everything went smoothly and I would recommend this service drpartment smoothly and I would recommend this service drpartment More

by DSACKAL Verified Customer Verified Customer

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Amazing experience, quick turn around. I think mark did a very good job. I i I think mark did a very good job. I i More

by Justinvantassell Verified Customer Verified Customer

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Scheduled an appointment for service and made it clear that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday a that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday afternoon and will need to reschedule for the remaining work. For the work that was done, the claim was not filed until day 3 causing further delay (even though I provided the information same day of drop off). I finally had to show up to the dealership in person, call the coverage company and hand hold the process myself. When I finally checked out and had questions about the charges, the lady checking me out couldn’t answer my questions. Due to the long line behind me and ongoing frustration, I just left. More

by LAMADOR4616 Verified Customer Verified Customer

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