Charles McClung | Page 3

Lima Auto Mall responded

Thank you for your wonderful review! We at Lima Auto Mall are thrilled to hear that you have had such positive experiences with us and that you look forward to returning. We appreciate your loyalty and can't wait to assist you with your next vehicle purchase! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that our team at Lima Auto Mall was able to provide you with a caring and compassionate experience during your vehicle purchase. We strive to understand our customers' needs, and it's great to know we succeeded with you. We look forward to seeing you again! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your feedback. We're glad to hear that you loved the staff at Lima Auto Mall and appreciated the pressure-free buying experience. We understand your concerns regarding the detail service and the cleanliness of your vehicle. Your input is valuable, and we strive to meet our customers' expectations. If you have any further thoughts or need assistance, please feel free to reach out. We hope to see you again soon. Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful review, Marcia! We’re thrilled to hear that we could make the process quick and easy for you at Lima Auto Mall. With your busy schedule as a mom of four, we strive to provide efficient service to meet your needs. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Hi Robert, Thank you for sharing your feedback, and we truly appreciate your return business. Your purchase included $12,366 in Dealership discounts and rebates, which was the maximum available for your vehicle, so we weren’t able to apply an additional $70. At Lima Auto Mall, we take great pride in taking care of the public. As a family-owned dealership for over 113 years, our goal has always been to treat every customer with honesty, transparency, and respect. If you were not satisfied with how your truck was cleaned at delivery, we would be more than happy to re-clean it for you at no charge. Please feel free to reach out to us so we can make sure you’re fully satisfied. Thank you again for your business and for giving us the opportunity to serve you. Ryan Swaney General Sales Manager (419)993-6054

Lima Auto Mall responded

Thank you so much for your wonderful review, Pam! We truly appreciate your loyalty and are thrilled to hear that you had a great experience with your second vehicle purchase at Lima Auto Mall. Our team is dedicated to providing excellent service and a wide selection of vehicles, and it's fantastic to know that you highly recommend us. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful review! We're thrilled to hear that Mike and Ryan provided you with great service and took care of the minor issue with your new vehicle. It's our priority at Lima Auto Mall to ensure our customers are well taken care of. We appreciate your business and hope to see you again soon! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your kind words! We’re pleased to hear that you had a smooth experience with your extended service plan purchase at Lima Auto Mall. We strive to make things easy and convenient for our customers. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you so much for your loyalty, Judy! It's wonderful to hear that you've been satisfied with your experiences at Lima Auto Mall over the years, from maintenance to purchasing your vehicles. Your kind words about our shuttle service and service department are much appreciated. We look forward to serving you again in the future! Sincerely, The Lima Auto Mall Team

Lima Auto Mall responded

Thank you for your wonderful review, Jamie! We’re thrilled to hear that Eriq, Charles, Chad, and Chris provided you with exceptional service at Lima Auto Mall. It's great to know that you found our team friendly and knowledgeable, and we truly appreciate your continued trust in our service department. We look forward to assisting you again in the future! Sincerely, The Lima Auto Mall Team