Charles Mallard

NO REGISTRATION TAGS OR TITLE SINCE NOVEMBER 7, IT IS NOW FEB 15 2026 VERY POOR CUSTOMER SERVICE FROM TOP SALES MANAGEMENT AND GM THEY SPOKE TO US LIKE WE WERE A PROBLEM , ONCE A WEEK WE SHOW UP AND ASKED W FEB 15 2026 VERY POOR CUSTOMER SERVICE FROM TOP SALES MANAGEMENT AND GM THEY SPOKE TO US LIKE WE WERE A PROBLEM , ONCE A WEEK WE SHOW UP AND ASKED WERES OUR TAGS OR TITLE AND SALES MANAGER STATED ITS IN THE MAIL, AND SHOWED US THE TABLE WERE THE RECEPTIONIST SITS AND HE SAID THERE WAS A PILE STACK OF TAGS THAT NEEDED TO BE MAILED OUT. THE SALES MANAGER AND HIS GENERAL MANAGER STATED ITS IN THE MAIL. NOTHING! STILL HAVE NOT RECIEVED OUR TAGS OR TITLE, WEEKS HAVE GONE BY AS OF THURSDAY WE JUST ABOUT HAD ENOUGH, I HAVE FILE A COMPLAINT TO NISSAN CORPORATION LAST WEEK, WE WENT TO TEXAS MOTOR VECHILE INSPECTION AND THEY STATED THAT THE TAGS THATS THE REGISTRATION WINDOW STICKER MUST BE ATTACHED TO LEGALLY DRIVE THE VECHILE, OR WE CAN GET A TICKET FROM THE POLICE. I WAS SPEAKING WITH PERSONAL AND SPOKE WITH GM ON SPEAKER SO HE CAN EXPLAIN THIS TO GM AND HE WAS FURIOUS THAT I WAS SPEAKING WITH PERSONAL AND HUNG UP QUICKLY. I APPOGIZED TO PERSONAL FOR YOUR GM FOR HIS BEHAVIOR. I WILL FILED I WILL CALL BBB BUREAU. WE WERE ALSO DISRESPECTED AND BELITTLE WITH THEIR TONE OF VOICE, AND WE DON'T DESERVE THIS KINDA DISREPECT AT ALL.. WE HAVE BEEN LOYAL REPEAT COSTUMERS AND THIS REFLECTS BADLY ON NISSAN! THERE IS WAY TO MUCH COMPETION AROUND TO TAKE OUR BUSINESS, 6 OR 7 VECHICLES WE HAVE PURCHASE FROM NISSAN LEWISVILLE AND MCKINNEY1 BUT THE SERVICE DEPT WAS EXCELLENT! NICOLE, AARON AND MANAGER ALL WERE SUPER EXCELLECT HIGHLY APPRECIATE THEIR EXCELLENT SERVICE. More

Report | Print