Charles Mallard
Certified Online Sales & Leasing
Daytona Toyota
451 N Nova Road
Daytona Beach, FL 32114
My names Charles my friends call me Chuck, and my family calls me CJ, I'm a Florida native born and raised in Port Orange, I've got 4 little brothers and 2 Jack Russels, on my days off I enjoy, mountain biking, fishing and going to the gym. Love making people happy and love vehicles. Automobile sales fits well.
Read moreDealership Experience
9 yrs, 1 mo
Industry Experience
9 yrs, 1 mo
Specialties & Trainings
New & Used Sales / Leasing
Special Finance
Product Knowledge
Customer Satisfaction
View more specialties & trainingsLanguages Spoken
English
Employee Video
96 Reviews
Write a Review96 Reviews of Charles Mallard
September 22, 2024
I really appreciated the team at Daytona Toyota with their help purchasing a used certified 2021 Toyota Tacoma TRD off road 4wd truck. Geoff Murphy was the salesman, Charles Mallard the sales manager their help purchasing a used certified 2021 Toyota Tacoma TRD off road 4wd truck. Geoff Murphy was the salesman, Charles Mallard the sales manager and Kiki Rowell handled the financing process. I just cannot say enough about the three. From the start of the process to the end, I never felt rushed and a I felt appreciated as a customer. They answered all my questions and any concerns that I had and we were able to agree on a great price that made both of my six hour round trip travels worth the trouble. I want to add that even after the sale was a done deal and we had basically wrapped everything up, Geoff walked me through a tour of the entire service department in case I needed to use them in the future and he made sure that the truck was completely ready to go before I drove it off the lot. You feel really appreciated as a customer when you receive that kind of attention. At so many places today, customer service only seems to be good If that particular establishment is priced greater, usually a lot greater, than the competition. The usual choice seems to be you either get the discount store experience of good prices and horrible customer service or you get the premium store experience of great customer service but at a high price tag. That is not my experience with Daytona Toyota, however. They gave me both a great customer service experience and a great price. I highly recommend them! More
Other Employees Tagged: Kiki Ikram Rosell, Geoff Murphy
September 14, 2024
Geoff went above and beyond to get me into the truck I wanted. I’m very appreciative. I couldn’t be happier. wanted. I’m very appreciative. I couldn’t be happier. More
Other Employees Tagged: DJ Garry, Geoff Murphy , Paul in financing
August 05, 2024
Great experience and they were very professional and made the deal happen!!! They are amazing the deal happen!!! They are amazing More
Other Employees Tagged: Faron Gallon, Geoff Murphy
June 21, 2024
Geoff and Charles made this an easy painless process. I couldn't have asked for anyone better. I would definitely reccommend. I couldn't have asked for anyone better. I would definitely reccommend. More
Other Employees Tagged: Geoff Murphy, K'Jorn Simmons
March 26, 2024
On New Year’s Day morning, Geoff Greeted my friend and I bright and early with a smile. I went into Daytona Toyota with my dream SUV in mind, and Geoff was Quick on his feet to find us exactly what I was lo bright and early with a smile. I went into Daytona Toyota with my dream SUV in mind, and Geoff was Quick on his feet to find us exactly what I was looking for. We test drove about three different Toyotas, and he was able to find us the exact one that I wanted. Geoff was so kind, efficient, and so not a typical salesman (in the best way possible) I would love to buy any other vehicle I may purchase in the future from him, But being that I drive a new Toyota, I’ll probably never have to drive another vehicle again. However, I had such a good experience I would recommend Daytona Toyota and Geoff To anyone, and I’ve certainly told any of my friends and family in the market for a vehicle to go through Geoff. 10/10 recommend, 5 Star review! More
Other Employees Tagged: Geoff Murphy
February 28, 2024
Very friendly people. Super helpful and accommodating. Would definitely come here for future questions and purchases! Super helpful and accommodating. Would definitely come here for future questions and purchases! More
Other Employees Tagged: Geoff Murphy
February 06, 2024
Neil and Charles helped me find the perfect car for my first purchase as a car owner. They were friendly, worked within my budget and did not pressure me into buying it without knowing I’d be safe with th first purchase as a car owner. They were friendly, worked within my budget and did not pressure me into buying it without knowing I’d be safe with the long commute. 10/10 experience. More
Other Employees Tagged: Neil Selim
January 31, 2024
Neil was the best salesman I’ve met in awhile. No pressure what so ever. No pressure what so ever. More
Other Employees Tagged: Kevin Busler, Kiki Ikram Rosell, Neil Selim
January 08, 2024
I tested a vehicle and agreed to purchase that vehicle at a price, after the purchase, I notice that the vehicle I was given did not match the registration VIN and after I contacted Daytona they told me that a price, after the purchase, I notice that the vehicle I was given did not match the registration VIN and after I contacted Daytona they told me that they sold me the wrong car and I have to return it. I told them that it was the car that I test drive and I want it. They told me that this car was worth more, and I had to pay another $1000! After some conversation I agree to pay another $500 to keep the car since Daytona Toyota wanted to send someone to collect the car from my residence. This mistake was not mine, but DT fault, and I still had to pay more than was agreed. Not sure how such a big dealer can make this mistake, and then demand more money from a customer. Not sure if I can recommend to anyone to DT. Mr. Garcia from the service department was really nice. More
January 04, 2024
The dealership is great, they worked their butts off the get me into the vehicle I wanted. They stayed patient through out no matter how many times I changed my mind, helped me to get my payment as low as p get me into the vehicle I wanted. They stayed patient through out no matter how many times I changed my mind, helped me to get my payment as low as possible with the money down I was able to give, kept my rental from Enterprise so I didn't have to take it back. The sales man Geoff is exceptional at this job, and such a great person. Chuck and Geoff we're absolutely slammed when I came in a day before new years eve, but still took as much time as I needed to help me. They we're so kind and helpful and they were very compassionate about my situation after my car was totalled from a rear end collision right before Christmas. Geoff gave me his full attention even though I know he had other people and things he was dealing with, and he did this for 3 days while trying to make sure I was taken care of. More
Other Employees Tagged: Geoff Murphy