Charles Lenard

Absolutely fantastic. Tony let me know what was going on. Very professional yet nice and personable. I'm sold on Hanlees Fairfield Toyo! Tony let me know what was going on. Very professional yet nice and personable. I'm sold on Hanlees Fairfield Toyo! More

by JINGLE52 Verified Customer Verified Customer

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Quick and courteous service, everyone was very friendly , all charges were explained and there was no pressure , overall a great place to bring your vehicle for service all charges were explained and there was no pressure , overall a great place to bring your vehicle for service More

by ELLAKING1979 Verified Customer Verified Customer

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Staff is very friendly and accommodating. Service was quick and done very well. The dealership was clean and welcoming. Service was quick and done very well. The dealership was clean and welcoming. More

by FOXTROT158 Verified Customer Verified Customer

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Friendly staff accomodating and the service was fast will definitely will come back for a car purcahse and maintenance. definitely will come back for a car purcahse and maintenance. More

by DV Verified Customer Verified Customer

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They really helped me pick my car and showed me a lot of different options and was very helpful from start to finish the dealership was very clean I was offered coffee water and snacks the whole time so hap different options and was very helpful from start to finish the dealership was very clean I was offered coffee water and snacks the whole time so happy I went with Toyota . More

by RASHANAT Verified Customer Verified Customer

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Hi i really like they way Diana treated me at all times very professional and also made me feel like a family she is awesome up until now i don't regret my purchase, very professional and also made me feel like a family she is awesome up until now i don't regret my purchase, More

by osanchez981 Verified Customer Verified Customer

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My experience started out frustrating with first salesperson however when I switched to Brad things went smooth. He followed up in a timely manner and was very responsive to all my questions. He kep salesperson however when I switched to Brad things went smooth. He followed up in a timely manner and was very responsive to all my questions. He kept me informed throughout the process. My only complaint is the time it took to process all the paperwork due to the antiquated equipment used to complete the paperwork. There needs to be a serious update in the equipment used to process the sale. More

by Dawng0 Verified Customer Verified Customer

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Muy buen serbicio lo recomiendo por su amble personal muy eficientes en todo lo que es nesesario gracias toyota muy eficientes en todo lo que es nesesario gracias toyota More

by Francisco sandoval Verified Customer Verified Customer

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Nothing special. Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the Have been buying cars for years. Some dealerships are easier to deal with than others. This dealership was nothing special. 5 hours to begin the purchase process (no lunch). Another 3 hours to complete the financial process and take delivery. Would not negotiate on purchase price. Tried several times to "upsell" us on such things as $900 paint coating, $1,500 extended warranty, etc. Vehicle was detailed and fueled up when whole process was done. Received a quick & simple overview of the vehicle operations. Overall, while salesman was kind and considerate, other staff really could do much better at customer service. Sitting in a showroom 5 hours, then another 3 hours was seriously frustrating. Why was that necessary ? More

by ENDURANCE74 Verified Customer Verified Customer

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I got the vehicle I wanted at a good price. Charles was very helpful through the entire process. Charles was very helpful through the entire process. More

by dan.lindsay Verified Customer Verified Customer

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