Charles Lane

Charles Lane is the best salesperson we have ever had. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. He is knowledgeable, dependable and quick! We will not shop anywhere else because of our relationship with him. More

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Best purchase experience of my life from start to finish. The process was smooth and the people professional. No games no drama just get a car without hassle. The process was smooth and the people professional. No games no drama just get a car without hassle. More

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Enjoyed dealing with Charles Lane. Have purchased a number of cars from him. He does a great job. Have purchased a number of cars from him. He does a great job. More

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Charles Lane made this experience at MB so much more relaxing than any other dealerships I've been too because there was never any unnecessary pressure and he helped guide me through the entire proces relaxing than any other dealerships I've been too because there was never any unnecessary pressure and he helped guide me through the entire process. I ended up with exactly what I needed! Would highly recommend! More

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The experience was very professional and seamless all through the process. Our sales representative Charles was very knowledgeable. through the process. Our sales representative Charles was very knowledgeable. More

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Although the vehicle was due in March, can’t blame them with the Covid and Chip issue happening in the world. Got the car and it was better than I ever hoped for. My big concern is my wife is going to with the Covid and Chip issue happening in the world. Got the car and it was better than I ever hoped for. My big concern is my wife is going to take it more than me. Charles Lane is a wonderful salesman. This is 4th car we bought from him. A+ all the way. More

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Our experience today was very enjoyable and comfortable with Charles. I wanted a sporty suv and that is exactly what I left with. Glad we went to dealership in grapevine. with Charles. I wanted a sporty suv and that is exactly what I left with. Glad we went to dealership in grapevine. More

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Our salesman was amazing! Easiest process ever buying a car! Charles took the time to make sure we knew how to work every feature and to make sure we got the car we wanted! car! Charles took the time to make sure we knew how to work every feature and to make sure we got the car we wanted! More

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Attention to Detail We have purchased three (3) AMGs from Park Place Motorcars over the past 4 years and each time the experience is flawless. They pay great attention t We have purchased three (3) AMGs from Park Place Motorcars over the past 4 years and each time the experience is flawless. They pay great attention to detail, making sure things are right the first time, and following up after the purchase to make sure things met our expectations. We have choices in Mercedes dealerships ( we live in Houston ) and purposefully choose to make our MB purchases with them. An excellent group of professional and courteous folks !! More

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EXCEPTIONAL CLIENT EXPERIENCE!!! Thank you Charles Lane I normally don’t take the time to fill out surveys but Charles Lane at Park Place in Grapevine provide me with EXCEPTIONAL customer service. • KN I normally don’t take the time to fill out surveys but Charles Lane at Park Place in Grapevine provide me with EXCEPTIONAL customer service. • KNOWLEDGEABLE about the product he sold • UNDERSTOOD my time was valuable and got straight to the point • IMMEDIATELY gave me options • EXPLAINED if I didn’t see a car I liked, i could look at inventory at other Park Place lots • DIDN’t FEEL RUSHED • TOOK THE TIME to answer ALL my questions via text, email and phone • most importantly he GENUINELY made me feel I was a valued client!! A+ I’ve purchased 4 vehicles in the past 6yrs and this was BY FAR THE BEST car buying EXPERIENCE!!! Thank you Charles, this deserves another trophy! 😉 More

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