Charles Kleinschnitz

My husband and I are new to the Benz family and we had the pleasure of working with Finn to find my retirement car. He was so patient and thorough with us. We literally made at least 3 to 4 trips to the the pleasure of working with Finn to find my retirement car. He was so patient and thorough with us. We literally made at least 3 to 4 trips to the dealership over the course of 3 to 4 months. On our 1st meeting with Finn we told him we weren't purchasing until the end of 2025. You would think that would change how eager he was to talk to us on our subsequent visits but it didn't. He was just as courteous and professional as the 1st visit. He answered all our questions every single time. They went the extra mile to work out a trade with an out of town dealership for a specific car I wanted. They had it transported here to Duluth and the rest is history! Ashley went the extra mile and did a complete training session for us on our new EQE 350+ SUV when she wasn't even supposed to be working tonight. The whole dealership went above and beyond to make sure we had the full Mercedes Benz experience and we plan on being repeat customers. Bravo team! Job well done. More

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I recently had the opportunity to work with David Wang while purchasing a new car, and I can't say enough good things about the experience. David's professionalism and attention to detail were outstanding while purchasing a new car, and I can't say enough good things about the experience. David's professionalism and attention to detail were outstanding. He went above and beyond to ensure all my questions were answered and that I got the best deal possible. I would definitely go back to him! More

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Finn greeted us with such enthusiasm and cheer. It was refreshing. He made the process easy and dare I say enjoyable. This was our first Mercedes and the whole team was great. Couldn’t have asked It was refreshing. He made the process easy and dare I say enjoyable. This was our first Mercedes and the whole team was great. Couldn’t have asked for a better experience. More

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We came on a day that was pouring rain. Finn was very kind and held umbrellas for us and brought cars in out of the rain for us to view and test drive. He was knowledgeable and patient. I w Finn was very kind and held umbrellas for us and brought cars in out of the rain for us to view and test drive. He was knowledgeable and patient. I would highly recommend Finn to anyone looking to purchase their 1st or 5th Mercedes. More

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Mr. Finn and the rest of the MB team provided me with exceptional service. They assisted me in selecting an SUV that met my specific requirements and preferences. I intend to return to their establishmen exceptional service. They assisted me in selecting an SUV that met my specific requirements and preferences. I intend to return to their establishment in the near future for any additional automotive needs. More

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Great professionalism and very helpful. I would recommend to all my friends to shop with this company I would recommend to all my friends to shop with this company More

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Helped us out so much great communication and service! definitely recommend working with Finn again in the future definitely recommend working with Finn again in the future More

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My 4th amazing experience at Mercedes Northeast with David. He has helped me every step of the way the last 12 years! Time in and out of the dealership to walk out with my new car was less than 90 min David. He has helped me every step of the way the last 12 years! Time in and out of the dealership to walk out with my new car was less than 90 minutes - can't ask for anything more. The explanation on the car smarts, financing with Levi, and David's customer first attitude keep me coming back time and again. More

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Great customer service from David Phillips and all of the staff at the MB Duluth dealership. Made our buying experience very pleasant and satisfying. staff at the MB Duluth dealership. Made our buying experience very pleasant and satisfying. More

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Finn did an excellent job in helping us find our new Mercedes. I would highly recommend reaching out to Finn to help you out with you vehicle needs. Charles also was very helpful. The entire staff wa Mercedes. I would highly recommend reaching out to Finn to help you out with you vehicle needs. Charles also was very helpful. The entire staff was very responsive from start to finish. This was the best experience that I had ever had purchasing a vehicle. More

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