Charles Jackson

We have had an amazing experience with this dealership. Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dep Everyone has been super friendly and helpful. Jackson was the best sales person we've ever had and Lee has been extremely helpful in the service dept. We definitely feel part of the family and won't hesitate to send our friends and family there. Great job all around! More

by marilynhutch242 Verified Customer Verified Customer

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Great customer service and everything was painless. I will definitely recommend to anyone looking to purchase a new vehicle. I will definitely recommend to anyone looking to purchase a new vehicle. More

by hughesdemarcus Verified Customer Verified Customer

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This process was very easy from beginning to end. I would highly recommend them and my sales manager Derek did a phenomenal job! I would highly recommend them and my sales manager Derek did a phenomenal job! More

by kparrish74 Verified Customer Verified Customer

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This was the best car buying experience we have ever had! Jackson went above & beyond to make sure we had everything we asked for. There was no high pressure from anyone, only positive vibes. Will definitely Jackson went above & beyond to make sure we had everything we asked for. There was no high pressure from anyone, only positive vibes. Will definitely come back again should we need another car. Way to go Jackson! More

by marilynhutch242 Verified Customer Verified Customer

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We enjoyed our experience at Big Star ,this is our third time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was time purchasing a car at this dealership. Mark Parsons,and Angela Davis, were wonderful to work with,and we love our purchase. Mr Charles Jackson was also a great help. We would definitely recommend this dealership to friends and family. More

by RMCCOY6856 Verified Customer Verified Customer

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This dealership was amazing! They went above and beyond to help us find the exact car. Our salesman, Jackson, was the absolute best and we will definitely tell our friends and fa They went above and beyond to help us find the exact car. Our salesman, Jackson, was the absolute best and we will definitely tell our friends and family about our experience. Great job Big Star! More

by marilynhutch242 Verified Customer Verified Customer

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Mr Jackson was awesome! He patiently worked with me to find the car I wanted, and within my price range. He patiently worked with me to find the car I wanted, and within my price range. More

by sam4367 Verified Customer Verified Customer

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Charles was the best. Helpful, showed us around and did not make us feel rushed. Quick to respond when we had questions. Made the car buying experience very pleasant. Helpful, showed us around and did not make us feel rushed. Quick to respond when we had questions. Made the car buying experience very pleasant. More

by roc4737 Verified Customer Verified Customer

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Excellent selection of vehicles and salesman was very knowledgeable. The Dealership was very clean and things were in order. knowledgeable. The Dealership was very clean and things were in order. More

by papaly09 Verified Customer Verified Customer

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I recently had the pleasure of working with Mr. Charles Jackson at Big Star Cadillac Friendswood and I couldn't be happier with my experience! From the moment I walked in, he made us feel welcomed Charles Jackson at Big Star Cadillac Friendswood and I couldn't be happier with my experience! From the moment I walked in, he made us feel welcomed and valued as a customer. Jackson took the time to understand my needs and preferences, guiding me through the selection process without any pressure. He was incredibly knowledgeable about the different models and features, helping me find the perfect car that fit both my budget and lifestyle. What stood out most was his transparency throughout the buying process. Jackson answered all my questions honestly and patiently. He provided clear information about financing options, making the whole experience smooth and stress-free. I left the dealership feeling excited about my new car and grateful for the excellent service I received. If you’re looking for a reliable and friendly professional to help you with your car purchase, I highly recommend reaching out to Jackson Charles at Big Star Cadillac Friendswood he is the best!! Thank you for everything Jackson. To Big Star Cadillac Freindswood Mr. Jackson deserve an extra bonus for this he really made happy. Mr. Jackson’s attentive approach had a significant positive influence on my overall impression of the dealership. His willingness to listen to my needs and provide personalized recommendations made me feel valued and respected as a customer. It created a sense of trust and showed that the dealership genuinely cares about their clients, not just making a sale. This kind of customer service is quite rare and has definitely made me more likely to recommend the dealership to others esp. to my friends. Memorable experience!! Thank you Jackson I’m pretty sure my husband and I are coming back again in the future because of your excellent service. More

by julstaghoy Verified Customer Verified Customer

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