Charles German
Charles German at BMW of Allentown
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Charles German

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.3
64 Reviews

Dealership Experience

15 yrs

Industry Experience

15 yrs

Languages Spoken

English English

4.3

64 Reviews

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64 Reviews of Charles German

November 08, 2024

Dealership Rating
Employee Rating

Professional and accommodating staff, clean and sharp dealership. I’m spoiled by Daniel’s as no other dealership comes close. More

by Connelya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Shoy

Nov 08, 2024

Connelya responded

This is my 3rd BMW and each experience is exceptional. From service to sales, they are second to none!

September 24, 2024

Dealership Rating
Employee Rating

Very poor customer service. Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, More

by Hitesh bhasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 24, 2024

Dealership Rating
Employee Rating

Very poor customer service. Service advisor had our car keys after our service was completed, but was so lazy that he couldn’t even be bothered to let us know or hand over our, More

by Hitesh bhasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 18, 2024

Dealership Rating
Employee Rating

Daniels staff are like good friends: caring for my safety and well-being; understanding of my wants, needs, limitations and quarks; and finances. Staff are knowledgeable of all BMWs of various models and yea More

by Suki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 31, 2024

Dealership Rating
Employee Rating

I recently had the most incredible experience at Daniel's BMW, and I cannot rave enough about the outstanding service I received. From the moment I walked in, the entire dealership staff was exceptionally fr More

by rrt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Steltz

April 19, 2024

Dealership Rating
Employee Rating

Nice dealership experience, everyone is kind and helpful as well as informative about upcoming service needs. More

by joseph.lockhartjr32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

Excellent accommodations. Staff is very attentive and very nice. Always feel very welcome. Thank you. More

by williamcf76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2024

Dealership Rating
Employee Rating

Great hometown service from a luxury brand! I enjoy dealing with Charlie and Matt in service. More

by Neffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Conway

February 22, 2024

Dealership Rating
Employee Rating

Great service and very nice staff. Coffee and snacks were offered to. I will continue to bring my car to daniels More

by Jbevans0157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2023

Dealership Rating
Employee Rating

Great service and always quick. Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was More

by NJPAC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Mar 03, 2023

BMW of Allentown responded

Thank you for sharing your kind review! Ethan and the rest of our team look forward to seeing you next time at Daniels BMW!

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