Charles Draper
Charles Draper at Lakeland Volkswagen
Refer Me

Charles Draper

Used Car Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

Contact Me
4.3
325 Reviews
4.3

325 Reviews

Write a Review

325 Reviews of Charles Draper

January 29, 2025

Dealership Rating
Employee Rating

The curtesy is great and is clean but the service I did not like because I went because the radiator reserve tank is leaking and they said no but they refuel the tank with cooler after the day before I did More

by awilda1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 30, 2025

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 25, 2025

Dealership Rating
Employee Rating

Clean, friendly people, work well with everyone. The car was ready,cleaned and they told me everything about the car. I would definitely come back to your dealership if I need anything. Everyone was More

by b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Jackson

Jan 25, 2025

Lakeland Volkswagen responded

Hi, Thank you for your kind words about your experience at Lakeland Volkswagen! We're thrilled to hear that our team provided a clean, friendly, and informative visit. We look forward to assisting you again in the future—thank you for choosing us!

January 12, 2025

Dealership Rating
Employee Rating

I have been coming to Lakeland VW since 2002. Bought many vehicles here. Never had a problem. Michelle is always very attentive and listens to you. Larry is very upfront on your needs or wants. More

by vwghia1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Lakeland Volkswagen responded

Thank you for your loyalty to Lakeland Volkswagen and for choosing us for so many of your vehicles! We’re delighted to hear that Michelle’s attentiveness and Larry’s upfront approach have made your experiences positive and pressure-free. Your trust means everything to us, and we look forward to serving you for years to come!

January 03, 2025

Dealership Rating
Employee Rating

Great job by the staff at Lakeland Volkswagen. Straight shooting. No shenanigans or add-ons like all the other dealers. More

by Manny G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Arthur, Michelle Barnett

Jan 05, 2025

Lakeland Volkswagen responded

Hi Manny, Thank you for your kind words! We're glad you had a straightforward experience with us and appreciated our honest approach. It's always our goal to make the process as transparent as possible. We hope to work with you again in the future!

January 01, 2025

Dealership Rating
Employee Rating

This was one of the nicest and easiest car buying experiences I've ever had More

by FULCHERW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Jan 02, 2025

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We’re thrilled to hear that your visit to Lakeland Volkswagen was one of the nicest and easiest car-buying experiences you’ve had. We appreciate your kind words and look forward to serving you again in the future!

December 14, 2024

Dealership Rating
Employee Rating

Nothing was resolved like usual. Wait time is ridiculous would recommend Volkswagen to anyone I know More

by carylanzas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Lindberg, Katlyn Oldham

Dec 14, 2024

Lakeland Volkswagen responded

Thank you for your feedback, Cary. We’re sorry to hear about your experience and regret that we didn’t meet your expectations. Your concerns are important to us, and we’d like the opportunity to address them. Please reach out to Jared Diveley at jared@lakelandvw.com so we can work toward a resolution. Your satisfaction is a priority, and we appreciate the chance to make things right.

Dec 16, 2024

Lakeland Volkswagen responded

can you provide invoice # and vin number so we can better understand the issues that you are having thank you

December 14, 2024

Dealership Rating
Employee Rating

Easy to work with. Honest and understanding. There pace was accommodating and day of deal transaction with follow-up made the selection and buying process enjoyable. More

by Winnsb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Arthur , Nick Maxvill

Dec 14, 2024

Lakeland Volkswagen responded

Hi, Thank you for sharing your experience! We're thrilled to hear that our team at Lakeland Volkswagen made the selection and buying process smooth and enjoyable with honest, understanding, and accommodating service. We appreciate your support and look forward to serving you again!

December 08, 2024

Dealership Rating
Employee Rating

Great customer service and the best sales person on town. Ask for Hiram you won’t regret it More

by Krysmarie07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hiram Mendez Mounier

Dec 09, 2024

Lakeland Volkswagen responded

Thank you for your feedback! We’re so glad to hear you had great customer service and a fantastic experience with Hiram. We truly appreciate your recommendation and look forward to serving you again!

December 06, 2024

Dealership Rating
Employee Rating

Great bunch of professionals to work with! Everyone made it easy and enjoyable to purchase a car! More

by Swede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re so glad to hear that your car purchase was easy and enjoyable. Our team takes pride in providing a smooth and professional experience, and we truly appreciate the opportunity to work with you!

November 25, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I have ever had. Michelle and everyone at Lakeland VW were a pleasure to work with. I would refer everyone I know who is looking for a car to this dealership and spec More

by kkilian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle, Michelle Barnett

Nov 26, 2024

Lakeland Volkswagen responded

Hi, We're so glad to hear about your positive experience! Thank you for choosing Lakeland VW and for your kind words about Michelle and the team. We're happy you had a great time buying your car, and we truly appreciate your referral!

1
...

Dealership Inventory (98 Vehicles)

used 2024 Volkswagen Atlas Cross Sport car, priced at $30,762
2024 Volkswagen Atlas Cross Sport
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Jetta car, priced at $26,289
2025 Volkswagen Jetta
new
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Taos car, priced at $31,406
2025 Volkswagen Taos
new
Monument Gray w/Deep Black Roof exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Taos car, priced at $26,500
2024 Volkswagen Taos
new
Pyrite Silver Metallic exterior
Unknown
All-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $29,000
2024 Volkswagen Tiguan
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $65,340
2025 Volkswagen ID. Buzz
new
Energetic Orange exterior
Automatic
Rear-wheel Drive