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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
16 Reviews
4.8

16 Reviews

Write a Review

16 Reviews of Charles Carter

November 01, 2025

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Employee Rating

Asked questions to make sure I understood what I wanted done for my car . More

by llsegreti
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Nov 01, 2025

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

November 01, 2025

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Employee Rating

Fast , friendly and honest Easy and very transparent also clean an efficient Customer friendly More

by Awweinsheimer
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Nov 02, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2025

Dealership Rating
Employee Rating

Everything went well and car was serviced quickly. I went for inspection & emissions test but my advisor recommended an oil change & tire rotation. More

by jack.salvaterra
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Oct 30, 2025

Spitzer Toyota Monroeville responded

Jack, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 29, 2025

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Employee Rating

Great service Nice waiting area as well as work area. Would like to see additional private work stations if possible. More

by r.dioletta
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Oct 29, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

October 28, 2025

Dealership Rating
Employee Rating

Great service. Very professional. Very knowledgeable. Very kind. Clean environment. Topped off my windshield wiper fluid. More

by Cpiper5050
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Oct 28, 2025

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

Oct 28, 2025

Cpiper5050 responded

Great place to have work done on your vehicle.

October 28, 2025

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Employee Rating

Great communication throughout process. Easy access through chat. All questions were answered promptly which means alot More

by Jrabick191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Thomas, Lacie Suprano

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Oct 28, 2025

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

October 26, 2025

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Employee Rating

Everything was done in a timely manner and Charles walked me through everything. I appreciated the video. More

by hmasson28
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Oct 26, 2025

Spitzer Toyota Monroeville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Toyota Monroeville. We look forward to having you as one of our valued customers for many more years to come!

October 23, 2025

Dealership Rating
Employee Rating

Things went great for my 5,000 miles check up. Charles answered all my concerns . Thank You so much. More

by PAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 19, 2025

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Employee Rating

Service is great Prices on Service parts and labor is to high looking elsewhere for better deals on oil changes tires etc. More

by TEARGARDENDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elvis "David" Bole

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Oct 20, 2025

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us, Debra. Please don't hesitate to reach out to us directly to discuss your concerns. We appreciate your business and hope you will give us another opportunity to serve you!

October 17, 2025

Dealership Rating
Employee Rating

Brought my car in for wheel repair. The vendor did an amazing job. Spitzer handed off the car to me and when I got home I noticed a huge bubble in the tire. I called spitzer and they sa More

by ALLISONCOLEMAN0507
Recommend Dealer
No
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Oct 22, 2025

Spitzer Toyota Monroeville responded

The car was brought here with the bubble already on it, which was caused by the damage on the wheel which is why you brought it in. There is nothing we could've done to cause this. Those as caused by impact damage. Whatever caused the damage to your tire caused the damage to your tire also. The tire will need to be replaced.

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