Charles Carmona

BMW Tenafly offers the best service for sales, service and repairs. Marlend Kaceli provided an excellent customer service experience for me, with leasing and financing my vehicle. He was knowledgeable and and repairs. Marlend Kaceli provided an excellent customer service experience for me, with leasing and financing my vehicle. He was knowledgeable and very helpful with guiding me through the process. BMW Tenafly staff is friendly and attentive, they make sure you're concerns are addressed and you leave feeling great! More

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Great customer service. When you walked in everyone is professional and helpful. The dealership is clean and organized well. When you walked in everyone is professional and helpful. The dealership is clean and organized well. More

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Great & efficient customer service, also extremely accommodating. Both Chris & Charles made sure to make this process smooth on all ends by having many things ready for my arrival. Let’s not mention t accommodating. Both Chris & Charles made sure to make this process smooth on all ends by having many things ready for my arrival. Let’s not mention the amazing car!! More

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Professional & easy to work with. On time delivery of our car. Good after care too. On time delivery of our car. Good after care too. More

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Chris was super helpful and accommodating. This was our first time purchasing a car and he was so patient and helped us by addressing all of our concerns along the way. If he is still there by This was our first time purchasing a car and he was so patient and helped us by addressing all of our concerns along the way. If he is still there by the time we go for our next car, he’s our go-to. Highly recommend him and BMW of Tenafly More

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Marlend was very helpful, the transaction was seamless, and the car i bought is great! and the car i bought is great! More

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The absolute GREATEST. It was very professional and fulfilled my requests while giving me the best experience ever with buying a car. It was very professional and fulfilled my requests while giving me the best experience ever with buying a car. More

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Had a wonderful experience with BMW of Tenafly. Got the best deal for a 2023 X7. Was a long time Park Av customer but my sales woman , Caroline was just too good. Her behavior was exemplary and she Got the best deal for a 2023 X7. Was a long time Park Av customer but my sales woman , Caroline was just too good. Her behavior was exemplary and she kept me appraised of the entire process from sale to handover of the car.Wish there are more woman in the car industry!! Had a great experience with Elizabeth, the BMW Genuis at the dealership. Wish both of them best of luck. More

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Pretty easy. No hidden or extra fees. Transparent. Don’t have to deal with dishonesty. No hidden or extra fees. Transparent. Don’t have to deal with dishonesty. More

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Horrible service. Brian the sales person and the finance clerk Charles conducted themselves very sloppy. When I’ve shopped and purchased luxury cars in the past I have Brian the sales person and the finance clerk Charles conducted themselves very sloppy. When I’ve shopped and purchased luxury cars in the past I have never experienced such amateur work. I expected better. Instead of crossing their Ts, they moved completely backwards ran my credit, removed my trade in tags, detailed my new car, approved me and then realized that they didn’t know how to do trade ins with Maryland registration. I’m so taken aback by incompetence. Never again! They didn’t apologize for having me at the dealership for 7 hours- 2 days… CRAZY. More

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