Charles Archuletta

This is my 7th Toyota purchase from the Santa Fe dealership and all have been exceptionally good experiences, with this one memorably good. Sales, Finance, and Service personnel were great, as is th dealership and all have been exceptionally good experiences, with this one memorably good. Sales, Finance, and Service personnel were great, as is the Toyota vehicle I purchased. More

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Appreciated the service provided by Charles Archuleta. I did not finance, thus one of the questions is unanswered. I did not finance, thus one of the questions is unanswered. More

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Good experience at the dealership. Knowledgeable, helpful and courteous staff. I will use them again. Knowledgeable, helpful and courteous staff. I will use them again. More

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My experience was great and informative, which made my purchase easy to make. Thank you! purchase easy to make. Thank you! More

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They were very friendly and helpful. Clean and nice environment. I was met with right away at the door and they directed me to the car appraisal manager who contacted my right away to co Clean and nice environment. I was met with right away at the door and they directed me to the car appraisal manager who contacted my right away to come see him at the dealership. More

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Great service. Charles is excellent! This is the second car we bought with his help. Charles is excellent! This is the second car we bought with his help. More

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We had the good fortune to find just the right vehicle, in the 2022 Venza that we have just purchased from you. We could not be more pleased with the staff and management! Charles, Raul, Robert, and all of in the 2022 Venza that we have just purchased from you. We could not be more pleased with the staff and management! Charles, Raul, Robert, and all of the other people who helped us were available, communicative, friendly, pleasant and professional! Thank you very much! David Birnbaum More

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After a big hiccup where I ordered a green Tacoma and was told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a fe told my truck came in, only to find out it was white (the last color I'd pick). Kirk was very apologetic and made it right, Green Tacoma came in a few months later and I'm happy with the rest of the process. I'd suggest making sure that you all explain the "ordering" process more clearly to potential customers... you aren't actually ordering anything, just suggesting what someone wants and praying Toyota will allocate it to the dealership, eventually. I'm sure there is a more elegant way to put it to the customer, while keeping the customer engaged and yourselves honest. More

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Knowledgeable staff, attentive & excellent service. We were kept informed and our sales person had excellent communication skills, followed up timely and kept us informed. The financial adviser was a We were kept informed and our sales person had excellent communication skills, followed up timely and kept us informed. The financial adviser was awesome. The manager is amazing, such a great person and easy to work with. We live in the same state where Toyota has 2 other dealerships and because of The quality service from Toyota of Santa Fe they will have our business for life. We we’re pleased with each interaction we had with this amazing team. More

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Excellent overall experience. Charles and all the staff did an exceptional job. Would highly recommend. Charles and all the staff did an exceptional job. Would highly recommend. More

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