Charles Algieri-McCarthy

I was in the market for a Mach E. Lenoir City was the only dealer within a 100 miles that had the model I was looking for. I completed an online form after hours and had a response ba Lenoir City was the only dealer within a 100 miles that had the model I was looking for. I completed an online form after hours and had a response back from a human in about an hour! They provided a video walkabout of the car I was interested in, and even completed some work the next day on the proposed purchase before I arrived (software update). When I arrived the car was front and center and my salesperson waiting to answer my questions and take it out for a drive. The salesperson was knowledgeable in the car and was able to easily talk me through the specifics. The car had one flaw in a rear seat door panel that the dealership immediately called in an upholstery guy to fix on the spot. Impressive. I decided to purchase. The sales manager is a really great guy who has served our country in the armed forces. Thank you. The price was below market value, so the trade value wasn’t great, but they worked with me. The finance guy made a valiant run at me with the extended warranty, but I declined. I drove off the lot a couple hours later. All in all, a great experience for Mach E shopper in southeast/east Tennessee. Good prices, low pressure. Recommended. Talk to Phillip! More

by tom@fowlerhome.net Verified Customer Verified Customer

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We had a great experience at Lenior Ciry Ford. We were treated with professionalism. The employees were very educated and took ample time to teach us about our new vehicle. We didn’t feel pressure We were treated with professionalism. The employees were very educated and took ample time to teach us about our new vehicle. We didn’t feel pressured or rushed. Great experience! More

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No Haggle pricing is quite nice and right in range depending on the vehicle condition. Willing to work with the trade and dealer financing through my Credit Union was a bonus. Always kind and attenti depending on the vehicle condition. Willing to work with the trade and dealer financing through my Credit Union was a bonus. Always kind and attentive details, questions, and available options to fit my needs for a different vehicle. More

by colwelltn Verified Customer Verified Customer

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Very nice people to deal with. No pressure to close the deal and they made sure we understand the agreement and options we were purchasing. Would recommend them to anyone intereste No pressure to close the deal and they made sure we understand the agreement and options we were purchasing. Would recommend them to anyone interested in purchasing a Ford vehicle. More

by LANGFORDB1 Verified Customer Verified Customer

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Selena was terrific. If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. Sh If she didn’t know an answer she would search until she found it. She worked with us to drive different models to make sure we got what we needed. She did not pressure us. Super personable. Highly recommend her More

by 22 year toyota owner Verified Customer Verified Customer

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I've purchased 6 vehicles here & have never had a bad experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that experience. If any issues have came up they have been taken care of without hesitation. I've personally never had any of the sales team give off that "pressure to buy" vibe & have always left me alone if I let them know when I'm just looking. More

by Jaydub Verified Customer Verified Customer

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Incredible customer service! I couldn’t be happier with my experience at this dealership! They went above and beyond to help me! I couldn’t be happier with my experience at this dealership! They went above and beyond to help me! More

by Buyer123 Verified Customer Verified Customer

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Christian and Charles were great. They made the deal work and were no nonsense about it, no games, just a business transaction, which I appreciated. They made the deal work and were no nonsense about it, no games, just a business transaction, which I appreciated. More

by mitchbowling1 Verified Customer Verified Customer

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As we went to look at a used truck we found out that a new truck was a better vehicle to purchase as Cecil explained bout the f-150 I could see how the benefits and warranty was a better choice he is up f new truck was a better vehicle to purchase as Cecil explained bout the f-150 I could see how the benefits and warranty was a better choice he is up front and was honest that’s what we like in a dealership I tried other dealership that’s why we picked Lenoir city ford More

by larryallmon Verified Customer Verified Customer

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They’re crooks who’s word mean nothing! Pete was nice and professional but that’s about it Pete was nice and professional but that’s about it More

by tevans8 Verified Customer Verified Customer

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