Charles Alexander

Surpassed our wildest expectations. The first enjoyable car-buying experience of our lives - and we are in our 70s. Thank you, Charles, Joey, Karim and Brad. You have raised the bar for The first enjoyable car-buying experience of our lives - and we are in our 70s. Thank you, Charles, Joey, Karim and Brad. You have raised the bar for customer service to new heights. More

by GREGDAWSON2 Verified Customer Verified Customer

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Charles Alexander was very easy to deal with. He respected my request on communication. Excellent in getting the deal I wanted. He respected my request on communication. Excellent in getting the deal I wanted. More

by Bigal2891 Verified Customer Verified Customer

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Great over all experience. Was totally satisfied with the service and purchase of my new Murano. Charles Alexander went above and beyond the entire time thoughout the process. Was totally satisfied with the service and purchase of my new Murano. Charles Alexander went above and beyond the entire time thoughout the process. More

by GREGG230 Verified Customer Verified Customer

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Were very helpful and attentive to my desires and concerns. Extremely pleasant and genuine about helping find the vehicle that best fit me concerns. Extremely pleasant and genuine about helping find the vehicle that best fit me More

by GREGG230 Verified Customer Verified Customer

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He was very nice and knowledgeable of the information about the car. Charles had great customer service skills. He also made sure to check back in and see how I was going with the car after I purchased i about the car. Charles had great customer service skills. He also made sure to check back in and see how I was going with the car after I purchased it. He did a great job showing me around Bill Nissan because I had never been there before. He introduced me to people that were working. More

by delreocrawley Verified Customer Verified Customer

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Bill Ray was a wonderful place to purchase a new vehicle . Charles was an excellent sales person. One of the best I have ever met . Bobby in finance was such a joy to work with in finance . I recommend anyo . Charles was an excellent sales person. One of the best I have ever met . Bobby in finance was such a joy to work with in finance . I recommend anyone looking for a new vehicle please visit Charles and Bobby , they have definitely received my approval 😊 More

by nikepaul Verified Customer Verified Customer

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Charles was very helpful and kind and helped us get the best deal on our vehicle. I appreciate the effort he put in to make sure it was a comfortable and pleasant experience at the dealership. he spent tim best deal on our vehicle. I appreciate the effort he put in to make sure it was a comfortable and pleasant experience at the dealership. he spent time with us to make sure the vehicle was going to meet all of our needs and expectations. More

by michael.fattaruso Verified Customer Verified Customer

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We had a lovely experience at Bill Ray Nissan. Charles was great, the process to return my lease was smooth. I absolutely love my new Nissan Kicks. I will absolutely recommend Bill Ray Nissan to a Charles was great, the process to return my lease was smooth. I absolutely love my new Nissan Kicks. I will absolutely recommend Bill Ray Nissan to anyone looking for a fantastic Nissan Dealership. More

by Y.HERNANDEZ.UC Verified Customer Verified Customer

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A new to me dealership , went above and beyond to sell me a used car. I'm from New York and have worked at dealerships for over 25 years. So to say they blew me away with politeness, courtesy and professiona a used car. I'm from New York and have worked at dealerships for over 25 years. So to say they blew me away with politeness, courtesy and professionalism is a well informed observation. The used car division, headed by "Joey" was just the ticket that day. I was introduced to Mr. Charles Alexander, my salesman. He gave me a walk around, and a test drive that had no time limit or pressure. He connected with me right away with commendable listening skills and eye contact throughout the process. He was well versed in the seamless process of sales and financing. To say he made me feel comfortable, doesn't do our interaction justice. Love that guy.. Their finance guru " Brad Gracie " worked feverishly for well over four hours to iron out all the wrinkles in a difficult hunt to find just the right lender. Would it be a slight overkill to say I would drive back here in the future for the same treatment ? Would do it all over again tomorrow. Lets just end with, they all set the standards we consumers dream of. C.Bacon @ cbaconny@gmaik.com More

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