Charles Alatorre

Charles was my service advisor and I must say that I am very pleased with my overall customer experience. i was informed as to what would be done, kept in the loop as to when my car was complete and also very pleased with my overall customer experience. i was informed as to what would be done, kept in the loop as to when my car was complete and also ready for pick up. thanks for the excellent service More

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It’s always a pleasure to be treated like royalty when visiting Circle Audi for service. I pulled up on the date & time appointed and was instantly greeted and taken care of my Mr. Nunez. who then introdu visiting Circle Audi for service. I pulled up on the date & time appointed and was instantly greeted and taken care of my Mr. Nunez. who then introduced me to Mr. Oscar Ortega which followed up with Shop Foreman - Mike Kearney to assure the service I needed would be done in a timely manner. Great dealership for service. Good Job Team Don’t Let Up! More

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I received excellent service from Charles and his team in the service dept. His team will always be my first choice for my car repairs. the service dept. His team will always be my first choice for my car repairs. More

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Service department knows what service is! Excellent with proactive communication. Loaner cars are immaculate. Charles and Jorge were great! Excellent with proactive communication. Loaner cars are immaculate. Charles and Jorge were great! More

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Charles was excellent with communication and very helpful very highly recommended and friendly , welcoming staff very highly recommended and friendly , welcoming staff More

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Service is always excellent, professional, friendly. Charles has taken care of us for years, following after Lalo. The best! Charles has taken care of us for years, following after Lalo. The best! More

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Superb service center front office staff. Seemingly knowledgeable technician. Outstanding technical features (e.g. phone message technician findings, live video of technician comments on ca Seemingly knowledgeable technician. Outstanding technical features (e.g. phone message technician findings, live video of technician comments on car diagnosis). More

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Great customer service at the Long Beach location Charles Alatorre was very professional and helpful even though they were overwhelmed he explained what was going to be done to the car and they did it, he is Alatorre was very professional and helpful even though they were overwhelmed he explained what was going to be done to the car and they did it, he is very knowledgeable, I highly recomend him. More

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I’ve been a long time customer of Audi Long Beach (Circle Audi). Lalo and Charles are extremely helpful and professional with great communication. Audi). Lalo and Charles are extremely helpful and professional with great communication. More

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