Chapaman Auto Marketing

Staff is very professional, friendly,, and knowledgeable about their inventory. They really listen to what you're looking for and work with you to get you into a vehicle you want and fits your budget. about their inventory. They really listen to what you're looking for and work with you to get you into a vehicle you want and fits your budget. More

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Deceptive / Fraudulent pricing at best . .. we were interested in purchasing an EV at this dealership. The advertised price said originally $25,395 with a $6,131 discount leaving a total of $ .. we were interested in purchasing an EV at this dealership. The advertised price said originally $25,395 with a $6,131 discount leaving a total of $19,264. The disclosure said final pricing ws $20,221 with taxes, title, etc. So when arriving to check it out things changed drastically and they wouldn't honor their own internet pricing. Bear in mind this was a 2021 vehicle, they claimed to have added a clear bra, and some protective molding for doors, etc. Normally one would expect these add-ons to be on a new vehicle, not a 3 yr. old trade in. But where the big deception comes in is because the $4,000 tax credit which you can claim on your taxes was apparently being shown as a discount. This is between you and the IRS and has NOTHING to do with the dealership, and also it's a tax CREDIT, not a dollar for dollar discount or rebate style refund that you will get back when you file your taxes. This reduces your taxable income by $4,000 only, and depending on taxes and your bracket you may actually receive nothing. And if you don't want them to do the financing chances are you won't get a good deal as well, we were going to use our credit union. Do your homework people, this is deception at it's finest and they wouldn't even discuss it ... lesson learned here. Don't waste your time going in, call first and get the REAL price ... More

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Dealership was very helpful with the information that I requested. They went above and beyond my expectations. requested. They went above and beyond my expectations. More

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I worked directly with Kevin on the purchase of my vehicle and he was very direct and his customer service skills were amazing. vehicle and he was very direct and his customer service skills were amazing. More

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Need clearer signage for door to checkin for service, tech was helpful. Wait was long. tech was helpful. Wait was long. More

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Rick Poole is the best! I asked him to please put me at the front of the line. I was waiting for a part to be installed from July. I was in the waiting area with a broken fo I asked him to please put me at the front of the line. I was waiting for a part to be installed from July. I was in the waiting area with a broken foot. Instead of waiting for 3-4 hours, my car was done in 90 minutes. Thank you so much Rick! More

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Erica was our salesperson and she was absolutely the best! She deserves 10 stars for making it an excellent experience. She took her time to show us our many options, with no pressures. Very knowled best! She deserves 10 stars for making it an excellent experience. She took her time to show us our many options, with no pressures. Very knowledgeable on the vehicles and all they had to offer, including the bells and whistles. I would highly recommend her and Freeway Chevrolet to all my family and friends her in Tucson! it was worth the drive up. More

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Great service getting my trailer hitch and remote start installed. Thanks Jake. Service area very clean. installed. Thanks Jake. Service area very clean. More

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Need better lounge seats. .. recliners with several large screen TVs and some expanded free snacks .. recliners with several large screen TVs and some expanded free snacks More

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The dealership was very nice all the people involved in my purchase Were wonderful Very helpful Thanks my purchase Were wonderful Very helpful Thanks More

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