Chanin Yescas
Chanin Yescas at Toyota of Lancaster
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Chanin Yescas

Service Director

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.7
587 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

4.7

587 Reviews

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587 Reviews of Chanin Yescas

May 03, 2025

Dealership Rating
Employee Rating

Honest, good service and fast, staff taking care the customers and explain what are more need to work for the car I love the service. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

April 29, 2025

Dealership Rating
Employee Rating

Doug is excellent/ always knowledgeable the best. Chanin is an outstanding human being. Integrity. Something in short supply in today’s world. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco, Gus Alatorre

Apr 29, 2025

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll ensure they receive the recognition they deserve. Thank you again and have a great day!

April 26, 2025

Dealership Rating
Employee Rating

The sales department was very professional and helpful during the process of purchasing our vehicle. This is the sixth vehicle we have purchased here. More

by KRISTILEE27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2025

Toyota of Lancaster responded

We appreciate your kind words. It's fantastic to know you had a great experience with us. Your satisfaction is our top priority!

April 25, 2025

Dealership Rating
Employee Rating

Very happy with the window replacement it was done in a reasonable amount of time and keeps my car OEM More

by TRAVISW.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

April 24, 2025

Dealership Rating
Employee Rating

They pay attention to all details when we bring the car in for service. The service is always performed thoroughly and efficiently. All the folks who work there are helpful. We also love the lady at the sn More

by constancebrehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our entire team!

April 17, 2025

Dealership Rating
Employee Rating

Waiting is always over 3 hours or more, even when not busy. Indifferent unfriendly staff More

by Abc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erick Bravo

Apr 17, 2025

Toyota of Lancaster responded

Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Please know that our team is working to prevent this from happening again. If you wish to discuss further you can contact us directly at (661) 952-2103.

April 16, 2025

Dealership Rating
Employee Rating

My opinion of Toyota and its dealerships are very high or I would take the time for this survey nor would I have even bought my third Tundra in nineteen years. No regrets whatsoever. More

by WILLIS.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 14, 2025

Dealership Rating
Employee Rating

Service is fast and very easy with the check in. Keep up the solid work. Amazing team More

by rbertcedillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Toyota of Lancaster responded

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

April 09, 2025

Dealership Rating
Employee Rating

Always excellent service courteous: listen to ant concerns regarding my car; professional ; explain costs respectful of my time. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Apr 09, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

March 29, 2025

Dealership Rating
Employee Rating

Chanin is an exceptional person and really cares about the customers. Thank you so much! More

by CHRISTIAN93550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

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