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Chale Perez
13 Reviews
13 Reviews
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13 Reviews of Chale Perez
Verified Customer
October 31, 2025
Very kind and helpful — he had all the paperwork ready for me. The dealership definitely needs some remodeling, as the environment isn’t very pleasant, but both the salesperson and the person who handled for me. The dealership definitely needs some remodeling, as the environment isn’t very pleasant, but both the salesperson and the person who handled the closing did an excellent job. They could improve the coffee area since, although the staff does their best, the process takes quite some time. More
by VERUSCHKACAMPOMANES
September 17, 2025
The sales process was great, it was handled over the phone by the Internet sales manager, however, the deliver of the car the day of the sales fell short of good customer service. We had several issue phone by the Internet sales manager, however, the deliver of the car the day of the sales fell short of good customer service. We had several issue after we reached an agreement on price. For example, the car was not properly prepared, there was still plastic on parts of the car, including parts the engine compartment. When we sent an email to speak with our sales manager we did not get a response. When we called, we were told he doesn't check email. We provided feedback via the dealership and no one has bothered to call us back. My wife and I both feel that we were rushed out the door and left on our own to figure things out. More
by Skibinski.steve@gmail.com
Other Employees Tagged: Flo Jeudy
September 09, 2025
Una gran atención por parte del equipo tanto vendedores como agentes de finanzas una gran experiencia como agentes de finanzas una gran experiencia More
by Francisco
Other Employees Tagged: Antoanett Ugas
August 22, 2025
Very good experience . Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Monique, Chale, Eric in Sales and Paul in Finance were all very good and made my sales experience very smooth . I would refer my family and friends to Hollywood Kia. More
by paularjune
Other Employees Tagged: Ernesto Cortez
August 22, 2025
I will never step foot back here nor would I recommend anyone to this place. They make you feel like you are family, but then they lie to you. They never showed me my credit score, but yet they said it anyone to this place. They make you feel like you are family, but then they lie to you. They never showed me my credit score, but yet they said it was low; however, the following week I went to another dealership and my credit scrore was 40 points higher than what they said. They try to make you feel as if you got a good deal, and the deal sucked. They went up $33 a month on our negotiated deal talking about credit. Go far away from this place. More
by suelo94
Other Employees Tagged: Jorge Cumpa, John Sheppard
July 23, 2025
Chale was responsive and addressed all of my concerns as a first-time buyer. He was transparent about the cost and Hollywood Kia make me feel comfortable and not like I was being taken advantage of through a first-time buyer. He was transparent about the cost and Hollywood Kia make me feel comfortable and not like I was being taken advantage of through the process. Since then, I was contact Chale and the Hollywood Kia team with some follow-up questions and they have been super friendly and accommodating. More
by crambishop
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