Chai Rodrakkwan
Chai Rodrakkwan at Phil Long Ford of Denver
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Chai Rodrakkwan

Sales

Phil Long Ford of Denver

7887 W Tufts Ave
Denver, CO 80123

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43 Reviews

With almost a decade of experience with Ford and other makes and model .. I am here to make your car buying experience much easier and better.

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43 Reviews

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43 Reviews of Chai Rodrakkwan

April 21, 2022

Dealership Rating
Employee Rating

Everything went very well from the beginning to the end. Ash was the best! Chi was also the best as always! More

by Marmarshallbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Lee, Ash Behrouzi

Apr 21, 2022

Phil Long Ford of Denver responded

Thank you, Marmarshallbe, Phil Long Ford of Denver sales staff strives on making sure our customers are well taken care of from the beginning to the end. Thank you for being part of Phil Long Ford of Denver's Family. Thanks again.

November 07, 2021

Dealership Rating
Employee Rating

have had good and bad at this dealer but it is the closest to me. Had to take 2018 in 4 times before they would replace the trailer wiring. Keep blowing fuses every time I launched a boat and YES i More

by nothumn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Phil Long Ford of Denver responded

We are sorry to hear that you were not happy with your last visit. If you would like to discuss this with a member of our management team please reach out to us @ 303-933-5530.

Nov 08, 2021

nothumn1 responded

Truck is back there right now. Cost me $261 to tow it. Lets see if we earn stars on this visit to get it handled. and hopefully the steering wheel is clean this time and the gear shifter. Not sure what hat stuff was one it last pick up.

June 24, 2021

Dealership Rating
Employee Rating

The absolute worst car buying experience ever. The people that work at this dealership at manipulative, don't care about the buyers, and liars. From the first call, to walking out of the dealership, More

by mumana10
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Freddy Perez

Jun 24, 2021

Phil Long Ford of Denver responded

Thank you for your honest review. Your feedback is important to us. If you would like to reach out to a manager please give us a call at 303-933-5530 so that we may get more details. Thank you again for your time.

Jun 24, 2021

mumana10 responded

Here are more details for you. The car was listed for sale before it was even inspected. We called to get info abou the car, but of course couldn't get info because the car had not been inspected. We were very interested in the vehicle, so we asked if we could hold the vehicle so we could be the first to view it after it was inspected. Initially, we were told we could put $500 down to "hold" the car so we could be the first to see it after inspection. Once that agreement was made, and agreement was made on the purchase price of the car if it passed inspection, we were ready to move forward on putting a $500 down. Once we told them we were ready to move forward, the hold amount all of a sudden went to $3000. Ridiculous!! We told them we would absolutely not put that amount down, so they immediately put it back to $500. Once we received the document to sign for the $500 hold payment, the document stated the money would be NON REFUNDABLE if didn't buy the car!!! Do I need to go on with how horrible the service is at the dealership? There was never one time during my horrible experience at the dealership did I feel anyone employed at the dealership was concerned about the buyer!!! How can you trust a dealership that operates in this manner?

August 26, 2020

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Employee Rating

This was my first vehicle I bought brand new. Every other vehicle I bought has been through a private seller and have been skeptical of going to a dealer. To say I had my guard up is 100% correct. But when d More

by jaredwiklund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Szekely

Aug 27, 2020

Phil Long Ford of Denver responded

Thank you for taking the time to leave this wonderful feedback. Our goal is that every customer leaves as happy as you. We look forward to working with you again. Take Care!

August 03, 2020

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Employee Rating

Easiest car buying I've ever had We came into Phil Long late on a Saturday night. Scott had the vehicles we wanted to see ready to go. When we decided to purchase he was honest, easy More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vadim Reznik, Scott Ross

Aug 07, 2020

Phil Long Ford of Denver responded

Kristin, We are so happy we were able to make this purchase easy for you. Thank you for taking time to leave this valuable feedback. If we can assist you again in the future please let me know.

May 29, 2020

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Employee Rating

Good but don't mind waiting Experience was great, but took 2 hours to wait on seeing finance guy. Even with few people buying we still had quite a wait! Once in and signing paper More

by DW
Recommend Dealer
Yes

Other Employees Tagged: Patrick Cronkhite , Austin Elzey

May 29, 2020

Phil Long Ford of Denver responded

Sorry we let you down with a longer than expected wait. We are working on new processes to provide a more streamline experience. . Should you have any specific ideas feel free to reach out. 303-933-5530

April 14, 2020

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Employee Rating

Great experience! Greatly enjoyed my experience with sales manager Chai Rodrakkwan. He was very personable in this transaction and I think tried to give me the best de More

by kwholden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Lee

Apr 14, 2020

Phil Long Ford of Denver responded

Congratulations on your purchase, we will be sure to let Chie and our sales team know just how happy you are with you purchase. Thank you again for the great review. Have a wonderful Day!

March 05, 2020

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Employee Rating

Amazing Service Ed Lussier and Diana Winston were an absolute dream to work with. I'd had a really terrible dealership experience with my last car and was not lookin More

by picklittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Lussier, Diana Winston

Mar 05, 2020

Phil Long Ford of Denver responded

Thank you for taking time to leave this wonderful feedback. We look for ways everyday to make your experience a great one, so I am happy to hear our team did it again. We look forward to working with you again in the future. Take Care!

February 27, 2020

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Employee Rating

Ash Behrouzi, really did an outstanding sales performance. He was courteous, direct, timely, and excellent listener. We saved time and purchased our 3 Ford vehicle from Phil Long Ford of Denver b More

by jmckee
Recommend Dealer
Yes

Other Employees Tagged: Ash Behrouzi , Vadim Reznik

Feb 27, 2020

Phil Long Ford of Denver responded

So happy to hear that Ash and our sales team were able to exceed your expectations. Please know that should you need anything more we are always happy to assist.

December 22, 2019

Dealership Rating
Employee Rating

Easy purchase Friendly and respectful by employees we worked with from sales to manager and finance. answered all questions and worked with us to fine best truck. More

by mcrgroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Hetsko, Mikhail

Dec 23, 2019

Phil Long Ford of Denver responded

Thank you for taking time to leave this wonderful feedback We are happy we could help you find the right truck and look forward to the opportunity to work with you again in the future.

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