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Chad Rison
Chad Rison at Crest Volvo Cars
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Chad Rison

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
9 Reviews

Languages Spoken

English English

4.9

9 Reviews

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9 Reviews of Chad Rison

March 01, 2025

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Employee Rating

Great service and professionalism from all staff particularly Madelyn, Chad, and Rachel. Thank you all for your help today. More

by johnnyb5260
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Rachael Mergott, Bryan Bingham, Tim Warner, Nick Lambert, Koffi Niamke

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March 01, 2025

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Crest Volvo is Amazing and the service they provide is incredible! Chad and all of the crew there are Soo Friendly and accommodating. I go to the dealership very regularly to keep my Volvo as clean as p More

by LISAHYMAN_530
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock , Rico

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March 01, 2025

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Appreciate Crest Volvo’s consistently professional service and comfortable waiting area with desks, wifi and refreshments. More

by sandy.setliff
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Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann

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February 28, 2025

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Great and smooth experience in terms of the process. Great loaner car as well. Crest Volvo you rock ! More

by cbyreddy
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Daniel Carlos

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Mar 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you had a great and smooth experience with us and enjoyed the loaner car. Your satisfaction is our priority, and we appreciate your support.

February 28, 2025

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Love Chad! !! Love the service he provides and he is always smiling, polite, and keeps me updated every step of the way. More

by MLASHERSPEARS
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Recommend Dealer
Yes
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Mar 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you love Chad and appreciate the service he provides. His positive attitude and commitment to keeping you updated are truly valued by our team. We look forward to serving you again!

February 28, 2025

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This dealership is always very helpful and knowledgeable. Chad was amazing! He kept me up to date on everything that was going on with my car and took care of me. I will keep coming back to this dealership. More

by dbernal00
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Workmanship
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Service Communication
Recommend Dealer
Yes
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February 27, 2025

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Consistently feel as if I am not getting the fully story. My salesperson told me the package I purchased for my brand new Volvo contained services that I am told are not included. Tina is lovely. More

by LGRIFFITHJILEK
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Recommend Dealer
No

Other Employees Tagged: Tina - does a very nice job with pickup & droppff

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Mar 03, 2025

Crest Volvo Cars responded

Thank you for your feedback. We understand your concerns regarding the clarity of the services included with your package for your new Volvo. We strive to provide complete transparency and will address this matter with our sales team. We appreciate your kind words about Tina. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 to discuss this situation further.

February 25, 2025

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Very pleased with Crest service from scheduling until pick up. The staff is friendly and helpful. More

by TGAYE58
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

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Feb 26, 2025

Crest Volvo Cars responded

Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience from scheduling to pick-up and that our staff was friendly and helpful. Providing excellent service and making your experience as smooth as possible is always our goal. We appreciate your trust and look forward to serving you again in the future!

February 25, 2025

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Easy and professional - work was well done, Chad did a great job explaining what needed to be done and getting it done on time More

by kevin.mcnelis
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Recommend Dealer
Yes
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Feb 26, 2025

Crest Volvo Cars responded

Thank you for your feedback! We’re glad to hear that the process was easy and professional, and that Chad did a great job explaining the needed work and completing it on time. Providing clear communication and timely service is always our goal, and we appreciate your kind words. We look forward to assisting you again in the future!

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