Chad May

At first, everything was great. The process was smooth, and the staff were friendly. But later, there were issues with communication, which caused delays. They should work on being The process was smooth, and the staff were friendly. But later, there were issues with communication, which caused delays. They should work on being clearer and faster with updates. Overall, it was okay, but this could be better. More

by Brian Verified Customer Verified Customer

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The whole process was easy ,Chad was awesome ! Helped me out a lot on the purchase. Helped me out a lot on the purchase. More

by jamesfojt Verified Customer Verified Customer

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Absolutely the best possible experience I could have imagined. Three and a half years waiting for delivery, no fault of the dealer, of course. They were patient, kind and courteous as could possibly b imagined. Three and a half years waiting for delivery, no fault of the dealer, of course. They were patient, kind and courteous as could possibly be. I don't foresee myself ever dealing with any other dealership, ever again. 5 star perfection. More

by PHILLIP0881 Verified Customer Verified Customer

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Great experience, from start to finish. Sales was not pushy, just informative and thorough. Deal-making was efficient and fair. Contracts were equally easy and the "training session" on Sales was not pushy, just informative and thorough. Deal-making was efficient and fair. Contracts were equally easy and the "training session" on the new vehicle was just also through but not too much. More

by KERRYBSPRICK Verified Customer Verified Customer

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David Colbert met me at the door upon arrival and was very thorough in showing me all of the car's features. I haven't owned a Mercedes in about 15 years. Once I decided to purchase, he expedited my tra very thorough in showing me all of the car's features. I haven't owned a Mercedes in about 15 years. Once I decided to purchase, he expedited my trade in and everything else while my loan paperwork was being processed. I absolutely hate it when the finance dept tries to bully me into extra purchases and coverages and Chad May 100% did not do this. Very refreshing to be able to buy the car I want with a helpful and respectful team. More

by Joanna Verified Customer Verified Customer

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From the salesperson to the finance manager, very expeditious process, pleasant, informative And courteous. Thank you for your expert assistance! expeditious process, pleasant, informative And courteous. Thank you for your expert assistance! More

by VICKI.MERWIN Verified Customer Verified Customer

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George and crew were great, highly recommend. Service also friendly me kind and now this review is long enough. Service also friendly me kind and now this review is long enough. More

by JILL19 Verified Customer Verified Customer

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I have been doing business with this dealership since the 1980’s buying a Saab. I have now bought at least two Mercedes and did not look anywhere else. The quality of the sales staff cannot be matched. 1980’s buying a Saab. I have now bought at least two Mercedes and did not look anywhere else. The quality of the sales staff cannot be matched. More

by cepmonte Verified Customer Verified Customer

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They are the worst to deal with specially the financial guy “Chad” biggest liar ever. Y’all be carful from this dealership there are a lot of real dealers outside better to deal and trust ur money with oth guy “Chad” biggest liar ever. Y’all be carful from this dealership there are a lot of real dealers outside better to deal and trust ur money with other than star motor cars More

by Zeid najjar Verified Customer Verified Customer

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Our experience was stress free. Justin was very attentive and great to work with. If I ever need another car, will go back to Star Motor Cars. Justin was very attentive and great to work with. If I ever need another car, will go back to Star Motor Cars. More

by DUNIA_HICKEY2002 Verified Customer Verified Customer

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