Chad Julius

Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost pines toyota. More

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First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the Ford at 11 am on the 18th of October. Got there about 10:35. Doc checked me in. They pulled the truck around to the shop. Finally gets in the bay. For some reason when it was done they parked it outside on the lot instead of driving it through the check point. Found Doc and alerted him the truck was done. He tells us “Be with ya in a minute “ He then goes back inside and takes care of a lady at his desk. Ten minutes later he came out and took care of us. We didn’t get out of there til 12:45. I know it gets backed up sometimes as many times I have sat in the lobby and waited for my car. Doc was cool. Just thought he could have expedited the situation better. More

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them. More

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I was in Bastrop and called if could do a oil change and tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I r tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I received a text about replacing wipers. I texted back…….a short time my car was ready.. I looked at my original phone call. I had been in and out in 45 minutes… which I was extremely happy with.. More

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Every visit for 9 years has been pleasant. All service reps have always been outstanding. All service reps have always been outstanding. More

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Always a pleasure to bring my car in. Annie made getting an appointment easy, and Lupi Gomez kept me appraised of everything that was going on. and got me out in less than two hours. Woul Annie made getting an appointment easy, and Lupi Gomez kept me appraised of everything that was going on. and got me out in less than two hours. Wouldn't take my Highlander anywhere else! More

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Lost pine Toyota has the friendliest people and the best service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being th service and they care about their customers I shop nowhere else but at lost pine Toyota They have a great crew working there thank you for being there for me More

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Good just did not get my little sticky that told me when to take it back And I was under the impression that every time the car went in for oil change it would get all the fluids checked or at least asked to take it back And I was under the impression that every time the car went in for oil change it would get all the fluids checked or at least asked if I needed it to be done Also, I had to retake it back in for Freon and I thought it was going in for just diagnostic first, but they went ahead and put the Freon in which it needed without letting me know the total prior When I was talking to the gentleman explained everything to me and I said well let’s just do it and I guess when I said that he meant just fix it mistake but then I did not get my little sticker, but let me know when my car is due for another oil change And I asked the person that I spoke to when I scheduled the appointment to please put that on there he said he put it in the notes but the gentleman who helped me said I don’t know what they do back there. I just know what I have in font of me . Nice but he didn’t go the extra mile for me More

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I want to know why if I schedule an appointment for service that I don’t get seen till an hour and a half after my appointment every time it’s like this and I just don’t understand. People will show up service that I don’t get seen till an hour and a half after my appointment every time it’s like this and I just don’t understand. People will show up and cut in front of me, but I have an appointment with that and that doesn’t matter. Then my truck was done for 45 minutes parked outside. Nobody came and got me. I had to go to the front desk and they said oh yeah it’s ready. The service at the front is awful. The people in the back are great. More

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