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Chad Formico
Chad Formico at Heiser Ford Lincoln
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Chad Formico

General Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.5
21 Reviews
4.5

21 Reviews

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21 Reviews of Chad Formico

April 01, 2025

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Employee Rating

I have a good overall experience, my sales person was attentive and really responsive in all ways. More

by andrewmbrown648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zak Krushas, Bassim Farhoud

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Apr 01, 2025

Heiser Ford Lincoln responded

Dear Andrew, We are so glad you had a good overall experience at Heiser Ford. Congratulations on your new vehicle! Thank you for choosing Heiser Ford.

March 14, 2025

Dealership Rating
Employee Rating

I had a great experience bringing my car in to have work done it was very easy and time efficient. More

by austincowart0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Alex Serak, Tom Ikert, Gordon Custer, Jacob Frank, Peyton Formico, Ellianna Haliga, Philip Stam

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Mar 14, 2025

Heiser Ford Lincoln responded

Dear Austin, Thank you for your business! We look forward to assisting you in the future with any of your service needs!

March 07, 2025

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Employee Rating

Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson , JP Scala

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Mar 07, 2025

Heiser Ford Lincoln responded

Thank you so much, Jon, for your excellent review! We are so glad that we had the opportunity to work with you in service and sales. We are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Enjoy your new Bronco Raptor! Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 06, 2025

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Employee Rating

Great customer service and wonderful at keeping me informed the entire time my car was in the shop More

by austincowart0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Philip Stam , Joseph Vicari Jr.

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Mar 06, 2025

Heiser Ford Lincoln responded

Dear Austin, We are so glad you had a positive customer service experience at Heiser Ford Lincoln. We always want our customers to feel informed throughout their service appointment. Thank you for your business!

February 22, 2025

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Employee Rating

From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was More

by bailey17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud, Peyton Formico

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Feb 23, 2025

Heiser Ford Lincoln responded

Thank you so much, Bailey, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 13, 2025

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Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak, Bassim Farhoud, JohnPaul "JP" Scala, Justin Lee

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Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

January 31, 2025

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Employee Rating

I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, David Lopez, Alex Serak, Tony Perkins, Brian Crandall, Tom Ikert, Gordon Custer, Ellianna Haliga , Joseph Vicari Jr.

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Jan 31, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 31, 2025

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Employee Rating

Excellent service. Friendly, prompt, and very cost friendly. No pain, no hassles. They take care of everything so you don’t have to! More

by cmeucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smith

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Feb 02, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 23, 2025

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Employee Rating

One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, David Lopez, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga , Joseph Vicari Jr.

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Jan 24, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our team, Austin! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 17, 2025

Dealership Rating
Employee Rating

Excellent service every time I take my car there it is a positive experience so I keep going back. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick, David Lopez, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Ellianna Haliga , Joseph Vicari Jr.

Report | Print
Jan 17, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience, Austin! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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