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Chad Formico
Chad Formico at Heiser Ford Lincoln

Chad Formico

General Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Chad Formico

May 18, 2025

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Employee Rating

Extremely helpful, went above and beyond to get me into my dream car. Will be using them for future purchases! More

by xolainie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud, Edwin Gutierrez, Justin Lee

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May 18, 2025

Heiser Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager (414) 228-5700 Chad.formico@heiser.com

April 08, 2025

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Everyone at the dealership were very nice. All my questions were answered promptly and since I purchased the car online they were very patient with me. My salesman was very helpful and even dr More

by jkushava
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peyton Formico , Kreyshia White

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Apr 08, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad you had a pleasant experience at Heiser Ford! We want to thank you for choosing to do business with us despite your home being 200+ miles away. Congratulations on your new Mustang convertible!

April 01, 2025

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Employee Rating

I have a good overall experience, my sales person was attentive and really responsive in all ways. More

by andrewmbrown648
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud , Zak Krushas

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Apr 01, 2025

Heiser Ford Lincoln responded

Dear Andrew, We are so glad you had a good overall experience at Heiser Ford. Congratulations on your new vehicle! Thank you for choosing Heiser Ford.

March 07, 2025

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Employee Rating

Took my Bronco Raptor in for service and the sales team made me an offer that I could not refuse on a new Bronco Raptor. This dealership is excellent and extremely fair. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson , JP Scala

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Mar 07, 2025

Heiser Ford Lincoln responded

Thank you so much, Jon, for your excellent review! We are so glad that we had the opportunity to work with you in service and sales. We are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Enjoy your new Bronco Raptor! Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

February 22, 2025

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From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was More

by bailey17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bassim Farhoud, Peyton Formico

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Feb 23, 2025

Heiser Ford Lincoln responded

Thank you so much, Bailey, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

February 13, 2025

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Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Serak, Bassim Farhoud, JohnPaul "JP" Scala, Justin Lee

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Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

January 31, 2025

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Excellent service. Friendly, prompt, and very cost friendly. No pain, no hassles. They take care of everything so you don’t have to! More

by cmeucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Smith

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Feb 02, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

November 22, 2024

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I had a great experience at heiser, purchasing my new Lincoln Navigator! I recommend heiser to all my friends and family! More

by Cheriejarchow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum , Kreyshia White

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Nov 22, 2024

Heiser Ford Lincoln responded

Thank you so much for your wonderful review, Cherie! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Ford Lincoln! Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

November 03, 2024

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Employee Rating

The sales and service department are both doing a great job. The service department will pick up and deliver your vehicle. They will even come out to your house or job nd work on it there. The sales proces More

by M.L.WEMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Tony Perkins, Devin Spielman, Bassim Farhoud , Joseph Vicari Jr., Michael Wemmer

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Nov 04, 2024

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

October 23, 2024

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Employee Rating

Communication from Heiser Ford was extremely poor. Multiple messages went unanswered and it took three days to get my car back when I was told it would be at the end of business on the first day. More

by bridgetcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick Bey

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Oct 27, 2024

Heiser Ford Lincoln responded

Thank you for your review, Bridget. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

Nov 05, 2024

Heiser Ford Lincoln responded

Thank you for your review, Bridget. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

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