Chad Ellis
Chad Ellis at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Chad Ellis

General Manager

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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3 Reviews
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3 Reviews

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3 Reviews of Chad Ellis

July 01, 2025

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Employee Rating

Everything was great. . the detailing needs to be better. Left streaks of cleaning agents that I am having trouble getting rid of. All in all. Great experience and fair. More

by DUSTINHUGHES675
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Dustin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Chad Ellis chad.ellis@russdarrow.com

June 27, 2025

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Employee Rating

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me More

by anaclaraondoangue
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Carissa Ferguson

Jun 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

May 23, 2025

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Employee Rating

My car went to the shop 3 times before they figured out the issue. They beat around the bush with fixing it. By the time they figured out the issue my dealer warranty was up and it had to go through my ext More

by cummins9.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

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