Chad Brown
Chad Brown at Landers Chevrolet of Norman
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Chad Brown

Finance Manager

Landers Chevrolet of Norman

1221 Ed Noble Pkwy
Norman, OK 73072

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18 Reviews
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18 Reviews

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18 Reviews of Chad Brown

September 25, 2020

Dealership Rating
Employee Rating

Bait and switch sales wait till you have been a customer longer than 30 days to see true customer service... be very careful with what extra you buy as they are not dealer transferable... More

by NormanBoi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 11, 2020

Dealership Rating
Employee Rating

GReat bunch of people , really enjoyed the buying experience there. Can’t believe buying a truck could be an enjoyable time. Bunch of great people. More

by Ellison7m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: NIck

May 31, 2020

Dealership Rating
Employee Rating

Very Happy with the Purchase and the staff were great. I drove all the way from mid Arkansas to make this purchase 547 miles one way. It was very easy for the purchase and PLEASED Very. More

by wagjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Soltero , Mahayla Soltero

October 23, 2018

Dealership Rating
Employee Rating

WOULDN'T BUY HERE AGAIN My experience with Dalton was awesome "sales person" .. but after my purchase 2 weeks after. The finance manager called my bank told my bank that I d More

by Jcer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 17, 2015

Dealership Rating

he drove off! I contacted David Stanley a few weeks back when my son's truck broke down. He had been driving my Durango for the past few weeks while trying to get h More

by Mysongothisdreamcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Monis, John Arnold

April 27, 2015

Dealership Rating

Chevy Silverado 4x4 John and Derek are outstanding sales reps! Very pleased, and Chad the financial guy, AWESOME!! Thxs guys!! Happy Camper!! Back in a CHEVY!!! Brought w More

by Rhinoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Stratton, John Arnold

March 27, 2015

Dealership Rating

Refreshing After 2 months of looking for a used car I finally got what I needed and better than the other dealers I saw. Lauren was great. Chad in finance was a More

by ryandjoko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren (not sure on the last name)

March 26, 2015

Dealership Rating

Outstanding Big John was great. He took the time to explain everything. He really cared about my wife and I. We will come see him first for any future vehicle nee More

by cobrafa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Bowman , I think his name was Victor

February 11, 2015

Dealership Rating

EASY Process From the moment I was looking at cars online, to walking out with the keys, this was the easiest, most enjoyable car buying experience I have had. Tom More

by newchevyowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 07, 2015

Dealership Rating

This is one customer that has done a 180 about this dealer! We originally were having a bad experience (purchased a car, salesman was not honest with us) and thought we were just out of luck & buyer beware, the More

by PattiW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Effinger

Feb 07, 2015

Landers Chevrolet of Norman responded

Patti, I am very sorry to hear about your experience here at David Stanley Chevrolet of Norman, as we always strive to provide the best possible customer service! My name is Jerry Effinger, and I am one of the Used Car Managers here. I would like the opportunity to correct your issue. Please, give me a call on Monday Feb. 9th. on my cell 405-250-4229. I will be here at 11 a.m. Have a great weekend, and I look forward to hearing from you on Monday. Sincerely, Jerry Effinger

Feb 07, 2015

PattiW responded

I'm surprised to get a reply, but will call. If things are taken care of, I will retract every review I've put out here on the 'net. All 10 of them, including the Better Business Bureau complaint. Hopefully we can resolve this instead of hearing "The car was sold as-is and we fixed everything that was supposed to have been fixed" (Meaning the brakes). Looking forward to talking to you. Patti

Feb 27, 2015

PattiW responded

###########UPDATE 2/27/15################# I wanted to come back and post that I am now dealing with Jerry Effinger, who has been nothing but honest & helpful. He was completely unaware of the whole situation & has gotten the dealership to cover over 2/3 of the cost of a new hydraulic pump on the car. The original sales person no longer works for the dealership, and they are doing everything they can to help and fix us up. I am completely satisfied so far with their effort to make things right, and as soon as the car is repaired I will come back and finish updating this case! #########################################################################

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