Chad Becker | Page 7

Mike is the best salesman ever. Always friendly and very helpful! I would recommend him to anyone looking to buy a car. Always friendly and very helpful! I would recommend him to anyone looking to buy a car. More

by SWEETTHUMPER11@Gmail.com Verified Customer Verified Customer

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Friendly, helpful, knowledgeable, clean and professional. Everybody was cheerful and welcoming. Everything was completed in a very prompt and timely manner Everybody was cheerful and welcoming. Everything was completed in a very prompt and timely manner More

by begziak Verified Customer Verified Customer

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Joe is a great guy, really helpful. Made buying a car easy and stress free 10/10 Made buying a car easy and stress free 10/10 More

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Mike H was very kinda as well as all the staff which made me feel very comfortable with my choice and felt no pressure me feel very comfortable with my choice and felt no pressure More

by J10ANT70 Verified Customer Verified Customer

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All the staff members I worked with were friendly and efficient. Everything was handled quickly and thoroughly. Will definitely be back! efficient. Everything was handled quickly and thoroughly. Will definitely be back! More

by New Tahoe Verified Customer Verified Customer

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Had horrible experience with Victory Chevrolet. I custom ordered a new 2024 Silverado 2500HD 4 or 5 months ago. So the wait was a long time, granted not their fault. The problem is that I was calle I custom ordered a new 2024 Silverado 2500HD 4 or 5 months ago. So the wait was a long time, granted not their fault. The problem is that I was called and told the truck would be delivered to the dealer in a couple days and can I come in and finalize the paperwork. I sit down with the salesman and I added $2500 worth of dealer installed options I wanted. Great so far. Then we go over the purchase agreement and on top of my chosen options the dealer added $2500 of market demand markup and $2700 worth of dealer "mandatory" options (oxymoron) . After I refused to pay $2500 above sticker value on a truck I ordered and waited months for they did remove that cost. They then refused to not install $2700 worth of dealer options I had no desire for. The point of custom ordering is to add things I want, not put items on I don't want. I was informed that's how they make money, wow. They then told me they were not selling me the custom truck I ordered because I declined their items. Really? Bottom line is that none of this was mentioned or written on the order agreement I signed and deposited $1000 on. What horrible predatory business practices. I wait months for a custom order and they try to handcuff me with almost $6000 of extra cost. I called GM to file a complaint and the customer service agent was flabbergasted. I was informed they would escalate my complaint. I don't expect any resolution but I had to share my bad experience. I did follow up with 3 different dealers when I got home to check if I went to their lot for a Silverado 2500 could I expect a market markup or thousands of dollars worth of dealer added options I didn't want. I was told no. The next day I got exactly what I wanted plus extra items I wasn't originally going to pay for, but like having and for less from Feldman Chevrolet. I purposely went to Victory originally because they were a small town dealer. So sorry that I did after my experience. More

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The staff at Victory Chevrolet were very professional and great customer service. My salesperson was very personable and easy to work with. great customer service. My salesperson was very personable and easy to work with. More

by jenmarie66 Verified Customer Verified Customer

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Victory Dealership was only one in area that really worked to gain our business. Within 30 minutes finding the type of vehicle we were looking for. Nikki our sale representative did a great job as did worked to gain our business. Within 30 minutes finding the type of vehicle we were looking for. Nikki our sale representative did a great job as did the General Manager - Chad. Thank you We are enjoying our new vehicle. More

by rmheins57 Verified Customer Verified Customer

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Nikki helped me when I needed help the most. She was wonderful! I dealt with financing and management and they were wonderful as well. I’ll definitely be coming back when it’s time for my next She was wonderful! I dealt with financing and management and they were wonderful as well. I’ll definitely be coming back when it’s time for my next upgrade. More

by Jbilbrey4863 Verified Customer Verified Customer

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Excellent staff, very professional and patient. Went above and beyond to make sure we were pleased with our new Chevy Truck. Went above and beyond to make sure we were pleased with our new Chevy Truck. More

by DECOOKL Verified Customer Verified Customer

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