Chad Beamer

My wife and I purchased a vehicle from Tulsa Hyundai a few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called nume few months ago. We purchased the new 3rd row Santa Fe. Upon purchasing, the finance manager added a warranty without our consent. We have called numerous times to try to get a refund on this and have not been able to speak to a single manager once. They put another customers temporary tag on the vehicle when we purchased that had the wrong purchase date on it also. It was a nightmare from the start. A month or so after we purchased, we received an email that said there was a recall. We took it in to be repaired and they said it would take a week. They gave us a Kona for a loaner. We purchased a 3rd row due to having 4 kids and they give us a Kona to drive while our 50k+ vehicle is getting repaired. It has now turned into a 6-8 week process. The vehicle we purchased only has 2k miles on it and now we are stuck with a Kona to drive while our vehicle sits in the shop. My advice would be #1 do not purchase a Santa Fe, they are trash and you won’t even get to drive it. #2 everyone who purchases from here should pay very close attention when they are in finance. The finance managers are extremely tricky and will try every trick in the book to push something on you that you didn’t want. My advice would be to get financing elsewhere and bring them a check if you should insist on purchasing a vehicle from this disgrace of a dealership. More

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The sales manager did not inform me of the mechanical codes, and lied to me and debated with me after I told him his crew failed the 27-point inspection. Did not detail the vehicle properly after the sec codes, and lied to me and debated with me after I told him his crew failed the 27-point inspection. Did not detail the vehicle properly after the second time. I hate giving a low rating. But they need to get rid of the sales manager and him trying to belittle the customer. I would like to add the finance manager has been very helpful in communication David Skinner, so always choose him. The car is great, just needs some of the issues taken care of before you sale and let the customer knowledge of. Like the rear door opening all by itself during auto car wash, or both the windshield wipers blows off the glass. Lol and last the glove compartment drops super hard without being ready lol. Get my point? More

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