Cesar Marquez | Page 2

I actually purchased (leased) the car from Hyundai dealership in Leesburg, but because of the distance I decided to have service done at the dealer in Clermont, as it was closer to home. This is the dealership in Leesburg, but because of the distance I decided to have service done at the dealer in Clermont, as it was closer to home. This is the only experience I have had with Central Florida Hyundai. My car is currently in the collision shop from a minor accident and has been delayed for 15 weeks because of a dispute with the insurance company, ALLSTATE. This has turned out to be an extremely, crippling situation, some could have been avoided, and frustrating experience and I don't know who to blame, but it definitely could be a factor next year when I shop for a new car. This is why I did not do the whole survey. This is my 4th or fifth Hyundai or Genesis I have purchased over the years, we'll see how this experience works out. it has been expensive and frustrating.. More

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Great experience! Would refer others to your dealership even though I have one right up the street. Would refer others to your dealership even though I have one right up the street. More

by ALLEN.LORI69 Verified Customer Verified Customer

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Very friendly, not pushy, no over the top dealer add ons making an otherwise affordable vehicle less appealing. No false advertising or disclaimers online so small a consumer may not see to get you in their making an otherwise affordable vehicle less appealing. No false advertising or disclaimers online so small a consumer may not see to get you in their door with one price only to find out there are thousands of dollars worth of add ons over the factory invoice that aren’t advertised like you get with other dealerships. The price you see online is what you see when you arrive, Your staff is very knowledgeable and go out of their way to make sure you’re happy with your experience and purchase. Very pleased thus far. More

by ALLEN.LORI69 Verified Customer Verified Customer

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I am 62 years old and have owned many cars in my life (makes and models) - but I have never witnesses such services as I witnessed that my daughter received from Mr Marquez, Service Manager - thank you s (makes and models) - but I have never witnesses such services as I witnessed that my daughter received from Mr Marquez, Service Manager - thank you so very much. More

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The service department is awful they don’t even answer the phone sometimes Hyundai is a decent vehicle but consider another dealership you will be glad you did the phone sometimes Hyundai is a decent vehicle but consider another dealership you will be glad you did More

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They were quick to take the car in for service it took a while to repair all together they did a good job while to repair all together they did a good job More

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I took my car there to get service very nice and professional staff will continue taking my car there for service and will refer my family and friends to this dealership. professional staff will continue taking my car there for service and will refer my family and friends to this dealership. More

by Mary2146 Verified Customer Verified Customer

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I took 2 hours to change my oil. The staff was trying to be quick but for just an oil change 2 hours is a little excessive. be quick but for just an oil change 2 hours is a little excessive. More

by J.MELENDEZ24 Verified Customer Verified Customer

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I made an appointment for an oil change and showed up accidentally on the wrong day. Nothing was said to me about this and they serviced my car without any issue and only when my car was ready it was men accidentally on the wrong day. Nothing was said to me about this and they serviced my car without any issue and only when my car was ready it was mentioned my actual appointment was a few weeks away. I was apologetic for my error and grateful for their excellent customer service! More

by OCHENTOS800 Verified Customer Verified Customer

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Friendly professional service at a good price. Will definitely return to this dealership again when service is required. I have always received and friendly service from this place definitely return to this dealership again when service is required. I have always received and friendly service from this place More

by Wchrist55 Verified Customer Verified Customer

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