Cesar Arbelae

I had a great experience at Herb Chambers KIA in Burlington. Michael, my service rep, was prompt, professional, and easy to work with. The service was done quickly and correctly, with clear communic Burlington. Michael, my service rep, was prompt, professional, and easy to work with. The service was done quickly and correctly, with clear communication throughout. Everything was handled efficiently, and it made the whole process smooth. I’ll continue bringing my car here for the reliable service I can count on. More

Report | Print

Always get the best service. Never worried about extras being added or talked into things I don’t need!!! Quick and easy!!! Never worried about extras being added or talked into things I don’t need!!! Quick and easy!!! More

Report | Print

Excellent service , People are friendly and car was ready on time.They even washed my car, I wasn’t expecting that and it looked really nice. on time.They even washed my car, I wasn’t expecting that and it looked really nice. More

Report | Print

We have had awesome experiences at Herb Chambers Kia of Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more! Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more! More

Report | Print

Went in for an oil change plus the recommended 30k maintenance, and on the way back home while driving on the highway noticed some loose plastic pieces on the dashboard. They turned out to be the glov maintenance, and on the way back home while driving on the highway noticed some loose plastic pieces on the dashboard. They turned out to be the glove box stopper screws that were probably left there by the mechanic after installing the air filter. Not happy to have learned that, apparently, they don’t check their work. More

Report | Print

They did a good job working during my car tire replacement, and took all my concerns serious. replacement, and took all my concerns serious. More

Report | Print

My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. It was making my life uncomfortable because it was cold with faulty thermostat. More

Report | Print

Had a very bad experience a couple of month ago. Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the same issue with a car. Took another 2 weeks to fix the problem without providing a courtesy car. Got other problems with engine definitely related to the fixing of the steering wheel. This dealership might be good to perform a simple tasks (oil change, tire rotation) but definitely not for more complex assignments. More

Report | Print

Service is a 10, Cesar always takes care of me when I bring my jeep in he great and the team is also great thanks bring my jeep in he great and the team is also great thanks More

Report | Print

Well very busy Cesar was very helpful in getting my car fixed in only a few days. fixed in only a few days. More

Report | Print