244 Reviews of Cesar Arbelae
March 27, 2025
My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. It was making my life uncomfortable because it was cold with faulty thermostat. More
Other Employees Tagged: Diego Barreto, Jennifer Nelson , Michael
March 04, 2025
Had a very bad experience a couple of month ago. Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the same issue with a car. Took another 2 weeks to fix the problem without providing a courtesy car. Got other problems with engine definitely related to the fixing of the steering wheel. This dealership might be good to perform a simple tasks (oil change, tire rotation) but definitely not for more complex assignments. More
Other Employees Tagged: Diego Barreto
February 16, 2025
Service is a 10, Cesar always takes care of me when I bring my jeep in he great and the team is also great thanks bring my jeep in he great and the team is also great thanks More
Other Employees Tagged: Diego Barreto
February 09, 2025
Well very busy Cesar was very helpful in getting my car fixed in only a few days. fixed in only a few days. More
Other Employees Tagged: Diego Barreto
February 06, 2025
I found myself in a heated argument over a Previous four wheel alignment. It ruined my entire day. wheel alignment. It ruined my entire day. More
Other Employees Tagged: Diego Barreto
January 22, 2025
Terrible mechanic service: They replaced my left strut, and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they re and just two months later, I found the three nuts on top were not even tightened. To make matters worse, when I needed emergency assistance, they refused to provide it. Instead, they simply told me to drop off the car and wait for my turn like it was just any other routine service. This is gross negligence and shows a complete disregard for safety and customer care. Their incompetence and indifference are absolutely disgraceful. More
Other Employees Tagged: Diego Barreto, Jennifer Nelson
January 19, 2025
This dealership is able to set up an appointment efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and t efficiently that will fit your schedule. When you arrive for your appointment you are greeted, paperwork is ready, plan of service is reviewed and time needed to complete is noted. The waiting area with rest rooms is clean, comfortable seating, television, coffee. If there are things along the way that need to be addressed, service manager stops and comes to discuss and for me brakes were needed which could be done at that time. I am new to the area, and this dealership is excellent. More
January 05, 2025
I like the fact that this dealer makes a video of your car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what th car and the technician explains in detail and suggest what needs to be replace and makes recommendations. I think this is cool you get to see what the technician is explaining. More
Other Employees Tagged: Omar
December 24, 2024
Great service by Diego as always. No doubt coming back, best in class. Wish all service departments were as good. No doubt coming back, best in class. Wish all service departments were as good. More
Other Employees Tagged: Diego Barreto
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