Cesar Arbelae
Cesar Arbelae at Herb Chambers Kia of Burlington

Cesar Arbelae

Service Adviser

Herb Chambers Kia of Burlington

93 Cambridge St
Burlington, MA 01803

4.6
252 Reviews
4.6

252 Reviews

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252 Reviews of Cesar Arbelae

May 29, 2025

Dealership Rating
Employee Rating

Made an appointment by phone previous week, they took my car right away, oil change was done in under an hour. More

by Jeandhat
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Herb Chambers Kia of Burlington responded

We're glad to hear that your appointment went smoothly at Herb Chambers Kia of Burlington. Thanks for choosing us!

May 28, 2025

Dealership Rating
Employee Rating

Service was smooth and quick. Great experience. It was easy to schedule! Nice people in reception More

by KiA
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Recommend Dealer
Yes
May 28, 2025

Herb Chambers Kia of Burlington responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers Kia of Burlington

May 23, 2025

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They were very supporters by explaining process details and options - excellent costumer service - I strongly recommend this location More

by Javsastre
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Recommend Dealer
Yes
May 23, 2025

Herb Chambers Kia of Burlington responded

Thank you for recommending Herb Chambers Kia of Burlington! We're delighted to hear that our team provided excellent customer service and helped explain the process details. We appreciate your support!

May 11, 2025

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I had a great experience at Herb Chambers KIA in Burlington. Michael, my service rep, was prompt, professional, and easy to work with. The service was done quickly and correctly, with clear communic More

by maryrose1075
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Recommend Dealer
Yes

Other Employees Tagged: Michael Montealegre-Pineros

May 13, 2025

Herb Chambers Kia of Burlington responded

We're delighted to hear about your positive experience with Michael and the team at Herb Chambers Kia of Burlington! It's great to know that everything was handled efficiently, making for a smooth process. We look forward to providing you with reliable service in the future!

May 02, 2025

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Always get the best service. Never worried about extras being added or talked into things I don’t need!!! Quick and easy!!! More

by Bigjim77
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson , Mike

May 04, 2025

Herb Chambers Kia of Burlington responded

We're delighted to hear that you consistently receive top-notch service at Herb Chambers Kia of Burlington. Thanks for trusting us with your needs! Safe travels!

May 02, 2025

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Excellent service , People are friendly and car was ready on time.They even washed my car, I wasn’t expecting that and it looked really nice. More

by janw6219
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Recommend Dealer
Yes
May 05, 2025

Herb Chambers Kia of Burlington responded

We're delighted to hear that you enjoyed the excellent service and friendly atmosphere at Herb Chambers Kia of Burlington! Thanks for sharing your experience with us! Safe travels!

April 12, 2025

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We have had awesome experiences at Herb Chambers Kia of Burlington both buying our car and with service. Excellent communication and prompt service. I cannot recommend it more! More

by Susie.Ginsburg
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Nelson , Omar

Apr 14, 2025

Herb Chambers Kia of Burlington responded

Susie, we're delighted to hear about your positive experiences with both our sales and service teams at Herb Chambers Kia of Burlington. Thank you for recommending us!

April 10, 2025

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Went in for an oil change plus the recommended 30k maintenance, and on the way back home while driving on the highway noticed some loose plastic pieces on the dashboard. They turned out to be the glov More

by 27.mace-shrikes
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Recommend Dealer
No
May 09, 2025

Herb Chambers Kia of Burlington responded

Thank you for taking the time to share your experience. It’s important to us that every vehicle is returned in proper condition, and I regret that this wasn’t the case during your visit. I appreciate you bringing this to our attention, and if there’s anything else we can assist with, please don’t hesitate to reach out. Gerry Salois – General Manager - gsalois@herbchambers.com

March 31, 2025

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They did a good job working during my car tire replacement, and took all my concerns serious. More

by carolinaperezm1718
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Recommend Dealer
Yes
Apr 01, 2025

Herb Chambers Kia of Burlington responded

Carolina, Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers Kia of Burlington

March 27, 2025

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My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. More

by glorious
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diego Barreto, Jennifer Nelson , Michael

Mar 28, 2025

Herb Chambers Kia of Burlington responded

We're delighted to hear that your car is running smoothly again after visiting Herb Chambers Kia of Burlington. It's great to know we could help make your driving experience more comfortable, especially with the thermostat issue resolved!

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