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Cesar Alegre
Cesar Alegre at Universal Hyundai

Cesar Alegre

VIP Director

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of Cesar Alegre

May 27, 2025

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Employee Rating

Universal Hyundai provided an amazing car buying experience. Rudys Rubio was extremely helpful, friendly, and knowledgeable. He took the time to answer all my questions and made sure I felt comforta More

by HappyVita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan

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May 27, 2025

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2025

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Excellent service, will recommend! Arnaldo my sales rep was extremely knowledgeable and helpful all the way . Thank you . More

by ccormark11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Arnaldo Orriols

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Apr 22, 2025

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 30, 2025

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They're good. They drove me around the lot to see their selection of what I was looking for. More

by yowcat
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Purchase Time
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Recommend Dealer
Yes
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Mar 30, 2025

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 26, 2025

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My family and I have purchased at least 12 new cars & 2 preowned from this dealership. We know Adam from the beginning of being a customer at your location. Many years now. Once Adam moved to pre-owned car More

by franv23
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Andres Garces

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Feb 27, 2025

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 14, 2025

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It was a great experience. Fast and easy , would recommend universal again. Thanks for support. More

by mat8uup
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabio Ventura

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Feb 15, 2025

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 20, 2025

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Alejandro and Cesar were both great! The leasing process was easy and we felt understood throughout the process. More

by hannah.wilson4044
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Bravo

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Jan 20, 2025

Universal Hyundai responded

Hannah, at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Alejandro and Cesar, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 08, 2025

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Employee Rating

Derek Davis is a good helpful person, others are dry professional did their job , not enthusiastic and friendly. Dealership itself is fair, More

by madhu reddy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jan 08, 2025

Universal Hyundai responded

Thanks, Derek, for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 19, 2024

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Employee Rating

Great Service, Staff! Alexandra is a true professional and customer focused. She sincerely cares about customer satisfaction and always unhesitatingly goes the extra mil More

by hjernigan1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

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Dec 20, 2024

Universal Hyundai responded

Thank you for your kind review! We’re happy to pass along your comments to the team here at Universal Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 16, 2024

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Employee Rating

This dealership was very clean and nicely decorated for the holidays. The staff were all friendly and seemed to be in good moods. More

by jordanmp27
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 16, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jordan, and we are thrilled that you found your experience with us to be a positive one. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 06, 2024

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Employee Rating

Not happy with the deal that they gave me, I will never recou it to anyone More

by neel2030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 06, 2024

Universal Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

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