Cecilia Kaldawi

I recently had the pleasure of working with Kenneth James, and I can confidently say he’s the most authentic and transparent service consultant I’ve ever met. From start to finish, Kenneth was prompt, James, and I can confidently say he’s the most authentic and transparent service consultant I’ve ever met. From start to finish, Kenneth was prompt, efficient, and proactive, ensuring everything went smoothly. His deep knowledge and expertise were evident at every step, making the entire process stress-free. The technicians who worked on my car did an outstanding job as well. The car looks pristine, and their attention to detail is truly impressive. It’s clear they take pride in their work. I highly recommend Kenneth and the entire team for their exceptional service. Thank you all for your dedication and professionalism! Longo Toyota of Prosper is the best dealership I ever been!! More

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Helpful, professional, friendly, and works with your schedule to get you in. Never a long wait and get text updates Cecilia K is the best!!! schedule to get you in. Never a long wait and get text updates Cecilia K is the best!!! More

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The Longo Toyota of Prosper team is always very professional and friendly. They seem to recognize that my time is valuable as well and my car is in and out in no time at all. professional and friendly. They seem to recognize that my time is valuable as well and my car is in and out in no time at all. More

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Professional and friendly. Service appointment was on time, well communicated and completed by meeting all of my expectations. Service appointment was on time, well communicated and completed by meeting all of my expectations. More

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Good dealership and good people. Tony is great. Bought 4 runnner. Experience has been great. Tony is great. Bought 4 runnner. Experience has been great. More

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Cecilia is an excellent service advisor. Highly recommend and pays attention to detail. Very friendly and knowledgeable. Highly recommend and pays attention to detail. Very friendly and knowledgeable. More

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Great service, Cecilia was great in helping me with the issue with my Highlander. Great job! issue with my Highlander. Great job! More

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I’ve been taking my vehicles to Longo for a couple years now. I always get very good service. My service advisor. Cecilia is fantastic. Always very professional, courteous, and friendly. My recent service s now. I always get very good service. My service advisor. Cecilia is fantastic. Always very professional, courteous, and friendly. My recent service she quoted me an hour and a half and I was out of there in an hour and 15 minutes. Very happy. More

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Have 2 issues that can not be resolved since owning car. Service tried but no one seems to be able to fix problems. Tech did call about something to try for radio issue. Parking brake issue still unresolved Service tried but no one seems to be able to fix problems. Tech did call about something to try for radio issue. Parking brake issue still unresolved service for regular oil change and tire rotation went Fine More

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A friendly service and professional work across years. Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided a Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided and prioritized. Service manager pending on progress. Highly recommended. More

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