Cecil Silva

You know these days car inventory must be so low that salesmen don't actually sell you cars. I see a Mustang GT posted up sitting over a month and ask them to send me the out the door price. Great! salesmen don't actually sell you cars. I see a Mustang GT posted up sitting over a month and ask them to send me the out the door price. Great! They sent me the price with all the fees. I have a Masters Degree in Finance so I read papers and all the line items. Included was an accessories fee on a used car for $1995 which made no sense so they agreed to remove it. I went on Sunday and went for a test drive and was allowed to drive one block and drive one block back. I'm sorry but that is not a realistic time frame to even evaluate a car and not take it on the highway. Fine didn't get a long test drive. I then ask for a revised invoice minus the fees and the invoice is still too high because now there is an additional $1098 added and no line item to explain. I then text Cecil to get an answer to which I haven't gotten a response all day. Must be nice to not care about customers or want to help them. I can straight up buy this car in cash, but won't since I can't even get simple explanations or anybody who cares. Say whatever you want about the customers - I have a right to spend my money elsewhere and the customer experience was egregiously poor. More

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Great experience Cecil is very kind! This is the second time we get a Lexus vehicle with him as our sales person. We really like the service. Cecil is very kind! This is the second time we get a Lexus vehicle with him as our sales person. We really like the service. More

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excellent service for the whole team , Good prices and attention for each client. very satisfied.The attentive and explicit seller for every doubt we had, the super-collaborating financie , Good prices and attention for each client. very satisfied.The attentive and explicit seller for every doubt we had, the super-collaborating financier in helping us achieve excellent options I loved my visit. More

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amazing service The attention was wonderful. Cecil Silva is an expert seller that help us to find de perfect car. we are very happy with our purchase. The attention was wonderful. Cecil Silva is an expert seller that help us to find de perfect car. we are very happy with our purchase. More

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Excellent attention and customer service Our experience was exceptional, everyone was very helpful and attentive. Our salesman Cecil, was very proactive and helpful throughout the process. Our experience was exceptional, everyone was very helpful and attentive. Our salesman Cecil, was very proactive and helpful throughout the process. Also, the finance worker we met with made us feel comfortable and explained everything thoroughly. There were no gimmicks, no waste of time, and it is the best dealership experience weve ever had. Everyone was on board to help us get the best car that met our needs, and at the best price. Thank you Thank you Thank you!!! More

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Very nice experience Very professional and polite staff, they did everything for us to have a great experience and until the process was completed. I’ll come back to do an Very professional and polite staff, they did everything for us to have a great experience and until the process was completed. I’ll come back to do another business More

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My experience was wonderful! I had a wonderful purchase experience. The salesman Cecil Silva is amazing! He was very professional and attentive. I would recommend him to all my fr I had a wonderful purchase experience. The salesman Cecil Silva is amazing! He was very professional and attentive. I would recommend him to all my friends and family. More

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Great deal Great experience buying my Lexus NX. We work with the salesman in the right and fear way. Faster and smooth process. I recommend Cecil Silva for y Great experience buying my Lexus NX. We work with the salesman in the right and fear way. Faster and smooth process. I recommend Cecil Silva for your next purchase on new or Perone vehicles. More

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OUTSTANDING SALES REPRESENTATIVE CECIL SILVA The best professional executive who has given to us the best customer service ever. He has helped me out getting the best deals for the third time. The best professional executive who has given to us the best customer service ever. He has helped me out getting the best deals for the third time. Thanks a lot Cecil. More

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Great experience with Cecil the sales specialist I had a very good experience at Lexus of West Kendall. Cecil Silva the sales specialist sold me 2 Lexus cars already. Both times he was clear, profesi I had a very good experience at Lexus of West Kendall. Cecil Silva the sales specialist sold me 2 Lexus cars already. Both times he was clear, profesional and maintain a good relation. Also responded to any questions I had before and after the transaction. I would recommend him to family and friends without a doubt. Keep it up Cecil. | Y algo en Español: acabó de comprar mi segundo auto en Lexus de West Kendall y con el estimado vendedor Cecil Silva. Atención clara, personal, respuesta a todas las preguntas antes y después de la transacción. Muy profesional. Se lo recomiendo a familia y amigos. Buen trabajo Cecil! More

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