Caylie Salazar | Page 23

Very knowledgeable. And very helpful with the information. About my particular situation With my car And very helpful with the information. About my particular situation With my car More

by daniturbo2001 Verified Customer Verified Customer

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Excellent service quick oil change and rotation they did a great job really fast thank you guys a great job really fast thank you guys More

by fvenencia Verified Customer Verified Customer

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I've been a customer of this dealership for several years, and the dealership itself is excellent. Where I haven't had any luck is with the service department. I made an appointment for an oil change o years, and the dealership itself is excellent. Where I haven't had any luck is with the service department. I made an appointment for an oil change on Saturday at 8:20 a.m. When I arrived, I handed over the vehicle, and she told me I'd have to wait two hours. I asked her why I had an appointment, and she said the appointment was to see her. So, there's no point in making an appointment, because they only serve on a first-come, first-served basis. More

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Caylie went above and beyond to ensure every detail was taken care of, and her friendly demeanor made the entire experience not only smooth but genuinely enjoyable. If you're lucky enough to be helped b taken care of, and her friendly demeanor made the entire experience not only smooth but genuinely enjoyable. If you're lucky enough to be helped by Caylie, know that you're in excellent hands. She's a true asset to her team, and I’m grateful for the outstanding service she provided. More

by izikgargir Verified Customer Verified Customer

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Quick to respond. Clean work. Caylie was great. Very attentive and soft spoken even after dealing with an aggressive customer before me. Clean work. Caylie was great. Very attentive and soft spoken even after dealing with an aggressive customer before me. More

by jay_b305 Verified Customer Verified Customer

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Excelente servicio al cliente. Gracias……Son muy profesionales y resuelven en el día.Seguire utilizando sus servicios. Gracias……Son muy profesionales y resuelven en el día.Seguire utilizando sus servicios. More

by TOMASRODRIGUEZCOELLO Verified Customer Verified Customer

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Very courteous and professional young man. He represents the company well and was very helpful. He represents the company well and was very helpful. More

by SANDYBARR2002 Verified Customer Verified Customer

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Caylie has done a fantastic job in communicating with me in regards to the follow up on service to my jerp. in regards to the follow up on service to my jerp. More

by SANDYBARR2002 Verified Customer Verified Customer

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Great dealer came there at 4:50 to get a oil change and they welcome me with open arms thanks they welcome me with open arms thanks More

by robertsonhenry82 Verified Customer Verified Customer

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Caylie you delivered efficient and efficacy service! Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how may I help you”? I proceeded to explain my reason for being there. You listened, did not interrupt and maintained eye contact! (Extremely important)! After I was finished, you called me by name and informed me that you can try and help me, and politely asked me to sign the indemnity agreement, before you touched my vehicle, then asked for the keys. You then immediately used a device to identify what the problem was, and then instantly informed me that the engine light was on, and that an oil change was due. Moreover, you took the time to inform me of special oil offers, that was economical, and something No Advisor has ever done for consumers like myself! Evidently, I purchased one and I am extremely grateful to you. In addition, you then gave me the option to either wait outside or in the lobby which the company provided, and offered me the opportunity to refresh by taking advantage of bottled cold water, hot chocolate or different coffee, which I relished. Also, Cailey you specifically apologized to us/me about the fact that it may take a little longer than the usual wait time because of the shortage of man-power. You kept checking in whilst we waited, kept us abreast and thanked me/us for our patience! Magnificent job Cailey! Despite the fact that there was labor shortage, my vehicle was ready after waiting for no more than 45-50 minutes! Wow!! Thank you Cailey for your efficiency and outstanding customer service! I sincerely hope that Hollywood Crysler Jeep would appreciate the high quality level of service that you provide to consumers! Impeccable service like yours will enhance the company’s name, and help them to thrive in this competitive automotive industry! Keep on smiling and shining Caylie!!!! We appreciate your services! Hamilton More

by EDNAMAIEHAMILTON Verified Customer Verified Customer

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